Ozonetel incident

Interworking Unspecified response on CCPL Airtel trunk 2245398960

Minor Resolved View vendor source →

Ozonetel experienced a minor incident on May 16, 2026 affecting India - Respective location PRI/SIP Trunk and Sprint Release (CXHUB - India), lasting 4d 2h. The incident has been resolved; the full update timeline is below.

Started
May 16, 2026, 07:12 AM UTC
Resolved
May 20, 2026, 10:05 AM UTC
Duration
4d 2h
Detected by Pingoru
May 16, 2026, 07:12 AM UTC

Affected components

India - Respective location PRI/SIP TrunkSprint Release (CXHUB - India)

Update timeline

  1. identified May 16, 2026, 07:12 AM UTC

    Telco Name: Airtel, Location: Mumbai. The SIP Trunk is not down but the below DID Series are experiencing an outbound call connectivity issue. Mumbai DID Series 9122453**** Please use an alternate/backup/fallback Telco DID for outbound calls.

  2. monitoring May 18, 2026, 05:47 AM UTC

    Telco Name: Airtel, Location: Mumbai. Calls are now connecting successfully with the below DID series: Mumbai DID Series: 9122453**** Currently, we have kept the trunk under observation and are continuously monitoring the services to ensure stability.