Ozonetel incident
Interworking Unspecified response on CCPL Airtel trunk 2245398960
Resolved after 4 days 2 hours, affecting India - Respective location PRI/SIP Trunk and Sprint Release (Sprint Release — CXHUB - India), on May 16, 2026.
Telco Name: Airtel, Location: Mumbai. Calls are now connecting successfully with the below DID series: Mumbai DID Series: 9122453**** Currently, we have kept the trunk under observation and are continuously monitoring the services to ensure stability.
Affected components
Update timeline
- identified May 16, 2026, 07:12 AM UTC
Telco Name: Airtel, Location: Mumbai. The SIP Trunk is not down but the below DID Series are experiencing an outbound call connectivity issue. Mumbai DID Series 9122453**** Please use an alternate/backup/fallback Telco DID for outbound calls.
- monitoring May 18, 2026, 05:47 AM UTC
Telco Name: Airtel, Location: Mumbai. Calls are now connecting successfully with the below DID series: Mumbai DID Series: 9122453**** Currently, we have kept the trunk under observation and are continuously monitoring the services to ensure stability.
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