Ozonetel incident

Chennai location RCOM PRI is down || 4430215600

Resolved after 6 days 3 hours, affecting India - Respective location PRI/SIP Trunk and Sprint Release (Sprint Release — CXHUB - India), on May 16, 2026.

identified May 16, 2026, 03:45 AM UTC

Telco Name: Reliance, Location: Chennai The SIP Trunk is currently down, impacting the DID series: 91443021XXXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.

Started
May 16, 2026, 03:45 AM UTC
Resolved
May 22, 2026, 07:14 AM UTC
Duration
6d 3h
Detected by Pingoru
May 16, 2026, 03:45 AM UTC

Affected components

India - Respective location PRI/SIP TrunkSprint Release (Sprint Release — CXHUB - India)

Update timeline

  1. identified May 16, 2026, 03:45 AM UTC

    Telco Name: Reliance, Location: Chennai The SIP Trunk is currently down, impacting the DID series: 91443021XXXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.

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