Ozonetel incident

Mumbai PRI/SIP Trunk Degraded Performance

Resolved after 1 day 4 hours, affecting India - Respective location PRI/SIP Trunk and Sprint Release (Sprint Release — CXHUB - India), on May 8, 2026.

identified May 08, 2026, 06:36 AM UTC

Telco Name: TATA, Location: Mumbai The SIP Trunk is not down but the below DID Series are experiencing call connectivity and voice issues. Mumbai DID Series 22653***** Please use an alternate/backup/fallback Telco DID for outbound calls.

Started
May 08, 2026, 06:36 AM UTC
Resolved
May 09, 2026, 11:03 AM UTC
Duration
1d 4h
Detected by Pingoru
May 08, 2026, 06:36 AM UTC

Affected components

India - Respective location PRI/SIP TrunkSprint Release (Sprint Release — CXHUB - India)

Update timeline

  1. identified May 08, 2026, 06:36 AM UTC

    Telco Name: TATA, Location: Mumbai The SIP Trunk is not down but the below DID Series are experiencing call connectivity and voice issues. Mumbai DID Series 22653***** Please use an alternate/backup/fallback Telco DID for outbound calls.

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