Ozonetel incident

Mumbai PRI/SIP Trunk Degraded Performance

Resolved after 4 hours 30 minutes, affecting India - Respective location PRI/SIP Trunk and Sprint Release (Sprint Release — CXHUB - India), on May 7, 2026.

identified May 07, 2026, 12:08 PM UTC

Telco Name: TATA, Location: Mumbai The SIP Trunk is not down but the below DID Series are experiencing call connectivity and voice issues. Mumbai DID Series 22653***** Please use an alternate/backup/fallback Telco DID for outbound calls.

Started
May 07, 2026, 12:08 PM UTC
Resolved
May 07, 2026, 04:38 PM UTC
Duration
4h 30m
Detected by Pingoru
May 07, 2026, 12:08 PM UTC

Affected components

India - Respective location PRI/SIP TrunkSprint Release (Sprint Release — CXHUB - India)

Update timeline

  1. identified May 07, 2026, 12:08 PM UTC

    Telco Name: TATA, Location: Mumbai The SIP Trunk is not down but the below DID Series are experiencing call connectivity and voice issues. Mumbai DID Series 22653***** Please use an alternate/backup/fallback Telco DID for outbound calls.

Your product runs on more than Ozonetel

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →