Ozonetel incident

Mumbai PRI/SIP Trunk Degraded Performance

Minor Resolved View vendor source →

Ozonetel experienced a minor incident on May 7, 2026 affecting India - Respective location PRI/SIP Trunk and Sprint Release (CXHUB - India), lasting 4h 30m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 12:08 PM UTC
Resolved
May 07, 2026, 04:38 PM UTC
Duration
4h 30m
Detected by Pingoru
May 07, 2026, 12:08 PM UTC

Affected components

India - Respective location PRI/SIP TrunkSprint Release (CXHUB - India)

Update timeline

  1. identified May 07, 2026, 12:08 PM UTC

    Telco Name: TATA, Location: Mumbai The SIP Trunk is not down but the below DID Series are experiencing call connectivity and voice issues. Mumbai DID Series 22653***** Please use an alternate/backup/fallback Telco DID for outbound calls.

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