Ozonetel incident

Ozonetel: Advisory – Ongoing PHP Security Upgrade Activity

Resolved on October 22, 2026, affecting General Notification and General Notification (General Notification — CXHUB - India).

resolved Oct 22, 2026, 06:59 AM UTC

Dear Customer, As part of our ongoing commitment to platform security and reliability, we have initiated an upgrade to the latest PHP version following an immediate security advisory addressing critical vulnerabilities. This upgrade activity is currently in progress and will continue over the next three (3) days to ensure all applicable systems are updated and secured. For your reference, details of the PHP security release can be found here: https://www.php.net/archive/2026.php#2026-10-21-5%20Php%20has%20released While we do not anticipate any service impact, we request that you closely monitor your applications and integrations during this period. If you observe any issues related to your application, APIs, call flows, or integrations, please notify us immediately so that our team can investigate and address them at the earliest. We appreciate your cooperation and understanding as we undertake this important security enhancement. Regards, Ozonetel Support Centre 📧 [email protected] 📞 Call / WhatsApp: 1800 123 150150

Started
Oct 22, 2026, 06:59 AM UTC
Resolved
Oct 22, 2026, 06:59 AM UTC
Duration
–
Detected by Pingoru
Oct 22, 2026, 06:59 AM UTC

Affected components

General NotificationGeneral Notification (General Notification — CXHUB - India)

Update timeline

  1. resolved Oct 22, 2026, 06:59 AM UTC

    Dear Customer, As part of our ongoing commitment to platform security and reliability, we have initiated an upgrade to the latest PHP version following an immediate security advisory addressing critical vulnerabilities. This upgrade activity is currently in progress and will continue over the next three (3) days to ensure all applicable systems are updated and secured. For your reference, details of the PHP security release can be found here: https://www.php.net/archive/2026.php#2026-10-21-5%20Php%20has%20released While we do not anticipate any service impact, we request that you closely monitor your applications and integrations during this period. If you observe any issues related to your application, APIs, call flows, or integrations, please notify us immediately so that our team can investigate and address them at the earliest. We appreciate your cooperation and understanding as we undertake this important security enhancement. Regards, Ozonetel Support Centre 📧 [email protected] 📞 Call / WhatsApp: 1800 123 150150

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