Ozonetel incident

Bangalore location Reliance PRIs are down || 8030050000 & 8030076000

Resolved after 6 hours 50 minutes, affecting Sprint Release (Sprint Release — CXHUB - India) and India - Respective location PRI/SIP Trunk, on September 26, 2026.

identified Sep 26, 2026, 02:54 AM UTC

Telco Name: Reliance, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 80300***** & 80300***** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.

Started
Sep 26, 2026, 02:54 AM UTC
Resolved
Sep 26, 2026, 09:44 AM UTC
Duration
6h 50m
Detected by Pingoru
Sep 26, 2026, 02:54 AM UTC

Affected components

Sprint Release (Sprint Release — CXHUB - India)India - Respective location PRI/SIP Trunk

Update timeline

  1. identified Sep 26, 2026, 02:54 AM UTC

    Telco Name: Reliance, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 80300***** & 80300***** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.

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