Ozonetel incident

Notification II Mumbai AIRTEL SIP trunk down || 1600113XXX || 2241589XXX || 1600113XXX

Resolved after 3 hours 5 minutes, affecting Sprint Release (Sprint Release — CXHUB - India) and India - Respective location PRI/SIP Trunk, on September 25, 2026.

investigating Sep 25, 2026, 10:28 PM UTC

Telco Name: Airtel, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 1600113XXX || 2241589XXX || 1600113XXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.

Started
Sep 25, 2026, 10:28 PM UTC
Resolved
Sep 26, 2026, 01:33 AM UTC
Duration
3h 5m
Detected by Pingoru
Sep 25, 2026, 10:28 PM UTC

Affected components

Sprint Release (Sprint Release — CXHUB - India)India - Respective location PRI/SIP Trunk

Update timeline

  1. investigating Sep 25, 2026, 10:28 PM UTC

    Telco Name: Airtel, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 1600113XXX || 2241589XXX || 1600113XXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.

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