Ozonetel incident

Mumbai SIP Trunk Degraded Performance

Minor Resolved View vendor source →

Ozonetel experienced a minor incident on May 4, 2026 affecting India - Respective location PRI/SIP Trunk and Sprint Release (CXHUB - India), lasting 5h 38m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 07:31 AM UTC
Resolved
May 04, 2026, 01:09 PM UTC
Duration
5h 38m
Detected by Pingoru
May 04, 2026, 07:31 AM UTC

Affected components

India - Respective location PRI/SIP TrunkSprint Release (CXHUB - India)

Update timeline

  1. identified May 04, 2026, 07:31 AM UTC

    Telco Name: TATA, Location: Mumbai. The SIP Trunk is not down but the below DID Series are experiencing the call connectivity and voice issues. Mumbai DID Series 912265374*** Please use an alternate/backup/fallback Telco DID for outbound calls.