Ozonetel incident

India - Agent Portal Down

Resolved after 14 minutes, affecting India - Agent Portal and Sprint Release (Sprint Release — CXHUB - India), on September 22, 2026.

investigating Sep 22, 2026, 06:44 AM UTC

Currently, we are experiencing slow response/intermittent network issues while accessing the Agent Portal https://agent.cloudagent.ozonetel.com/login.

Started: Sep 22, 2026, 06:44 AM UTC
Resolved: Sep 22, 2026, 06:58 AM UTC
Duration: 14m
Detected by Pingoru: Sep 22, 2026, 06:44 AM UTC

Affected components

India - Agent PortalSprint Release (Sprint Release — CXHUB - India)

Update timeline

investigating Sep 22, 2026, 06:44 AM UTC

Currently, we are experiencing slow response/intermittent network issues while accessing the Agent Portal https://agent.cloudagent.ozonetel.com/login.

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