Ozonetel incident

Bangalore TATA SIP Trunk Degraded Performance

Resolved after 45 minutes, affecting Sprint Release (Sprint Release — CXHUB - India) and India - Respective location PRI/SIP Trunk, on September 7, 2026.

identified Sep 07, 2026, 08:09 AM UTC

Telco Name: TATA, Location: Bangalore. The SIP Trunk is not down but the below DID Series are experiencing an outbound call connectivity issue. Bangalore DID Series 918065***** and 16003*** Please use an alternate/backup/fallback Telco DID for outbound calls. ETR: 1 hour

Started
Sep 07, 2026, 07:49 AM UTC
Resolved
Sep 07, 2026, 08:34 AM UTC
Duration
45m
Detected by Pingoru
Sep 07, 2026, 07:49 AM UTC

Affected components

Sprint Release (Sprint Release — CXHUB - India)India - Respective location PRI/SIP Trunk

Update timeline

  1. investigating Sep 07, 2026, 07:49 AM UTC

    Telco Name: TATA, Location: Bangalore. The SIP Trunk is not down but the below DID Series are experiencing an outbound call connectivity issue. Bangalore DID Series 918065***** and 16003*** Please use an alternate/backup/fallback Telco DID for outbound calls.

  2. identified Sep 07, 2026, 08:09 AM UTC

    Telco Name: TATA, Location: Bangalore. The SIP Trunk is not down but the below DID Series are experiencing an outbound call connectivity issue. Bangalore DID Series 918065***** and 16003*** Please use an alternate/backup/fallback Telco DID for outbound calls. ETR: 1 hour

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