OVHcloud incident

Delays in Server Delivery due to Backend Processing Issue

Minor Resolved View vendor source →

OVHcloud experienced a minor incident on September 3, 2026 affecting Bare Metal Services and Network Services (BHS) and 1 more component, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 06:36 PM UTC
Resolved
Sep 04, 2026, 07:51 PM UTC
Duration
1d 1h
Detected by Pingoru
Sep 03, 2026, 06:36 PM UTC

Affected components

Bare Metal ServicesNetwork Services (BHS)Network Services (ERI)Network Services (GRA)Network Services (HIL)Network Services (LIM)Network Services (RBX)Network Services (SBG)Network Services (SGP)Network Services (SYD)

Update timeline

  1. investigating Sep 03, 2026, 06:36 PM UTC

    We're currently investigating an issue where Delivery operations are stuck in "Doing". As a result, orders placed may be significantly delayed while we work on this resolution. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

  2. investigating Sep 03, 2026, 06:36 PM UTC

    We're currently investigating an issue where Delivery operations are stuck in "Doing". As a result, orders placed may be significantly delayed while we work on this resolution. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience.

  3. identified Sep 03, 2026, 08:16 PM UTC

    We have identified the issue that might be causing the delay in delivery of servers We are going to continue to monitor the issue. Apologies for the inconvenience.

  4. identified Sep 03, 2026, 08:16 PM UTC

    We have identified the issue that might be causing the delay in delivery of servers We are going to continue to monitor the issue. Apologies for the inconvenience.

  5. monitoring Sep 03, 2026, 10:00 PM UTC

    Fix has been applied, we will continue to monitor the fix and prevent any other issues.

  6. monitoring Sep 03, 2026, 10:00 PM UTC

    Fix has been applied, we will continue to monitor the fix and prevent any other issues.

  7. resolved Sep 04, 2026, 07:51 PM UTC

    Issue is resolved