OVHcloud incident

Delays in Service Installation Processing

OVHcloud is currently experiencing a minor incident affecting OVHcloud US Website Services and OVHcloud US Website Services (OVHcloud US Website Services — Order Funnel - Cart) and 1 more component, which began 21h ago. The vendor's full update timeline is below.

Started
Oct 20, 2026, 02:15 PM UTC
Resolved
Ongoing
Duration
● 21h 7m
Detected by Pingoru
Oct 20, 2026, 02:15 PM UTC

Affected components

OVHcloud US Website ServicesOVHcloud US Website Services (OVHcloud US Website Services — Order Funnel - Cart)OVHcloud US Website Services (OVHcloud US Website Services — OVHcloud US Control Panel (Manager))OVHcloud US Website Services (OVHcloud US Website Services — us.ovhcloud.com)

Update timeline

  1. investigating Oct 20, 2026, 02:15 PM UTC

    We are aware of an issue affecting our billing system that may cause service installations to take longer than usual to complete. New orders are still being accepted and will be processed, but activation may be delayed. Our team is actively investigating the cause. We’ll provide an update within the next 30 minutes.

  2. monitoring Oct 20, 2026, 02:18 PM UTC

    A fix has been applied and service installation times are returning to normal. Queued orders are being processed now. We’re continuing to monitor the system to make sure performance remains stable.