Ongoing since 12:50 AM UTC, affecting OVHcloud US Website Services and OVHcloud US Website Services (OVHcloud US Website Services — OVHcloud US Control Panel (Manager)).
A fix has been applied, and verification document uploads are working again. We are monitoring to make sure the service stays stable. If you were unable to upload your documents earlier, please try again now. Resolved: Verification document uploads
Affected components
Update timeline
- investigating Oct 22, 2026, 12:50 AM UTC
We are currently experiencing an issue with files.us.ovhcloud.com that is preventing customers from uploading verification documents. Our team is actively investigating and working to restore service as quickly as possible. If you were trying to complete verification, please try again once service is restored. No action is needed on your part, and documents that were already submitted are not affected. We will provide an update within 30 minutes or sooner. We apologize for the inconvenience.
- monitoring Oct 22, 2026, 12:58 AM UTC
A fix has been applied, and verification document uploads are working again. We are monitoring to make sure the service stays stable. If you were unable to upload your documents earlier, please try again now. Resolved: Verification document uploads
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