OVHcloud incident

PCI host outage in US-EAST-VA-1

OVHcloud is currently experiencing a minor incident affecting Public Cloud Services and Public Cloud Services (Public Cloud Services — US-EAST-VA-1), which began 3h ago. The vendor's full update timeline is below.

Started
Oct 21, 2026, 02:10 AM UTC
Resolved
Ongoing
Duration
● 2h 40m
Detected by Pingoru
Oct 21, 2026, 02:10 AM UTC

Affected components

Public Cloud ServicesPublic Cloud Services (Public Cloud Services — US-EAST-VA-1)

Update timeline

  1. investigating Oct 21, 2026, 02:10 AM UTC

    We are aware of an issue affecting a PCI host in this region. Some PCI instances may be unavailable or unresponsive during this time. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience. For questions please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support

  2. investigating Oct 21, 2026, 02:26 AM UTC

    We are seeing many hosts down in both US-EAST-VA-1 Public Cloud region as well as the US-EAST-VA-2 VPS region

  3. identified Oct 21, 2026, 02:55 AM UTC

    Our datacenter team has identified the issue and is working to resolve it.

  4. identified Oct 21, 2026, 03:22 AM UTC

    Some hosts are recovering while our datacenter team works to repair the rest.

  5. identified Oct 21, 2026, 03:45 AM UTC

    Most instances have recovered, we are working to repair the remaining affected hosts.

  6. identified Oct 21, 2026, 04:21 AM UTC

    The datacenter team is continuing repairs on a few remaining hosts.