Otter AI incident

Issues with Joining Zoom Calls

Minor Resolved View vendor source →
Started
Mar 12, 2026, 10:55 AM UTC
Resolved
Mar 12, 2026, 10:55 AM UTC
Duration
Detected by Pingoru
Mar 12, 2026, 10:55 AM UTC

Affected components

Otter Pilot

Update timeline

  1. investigating Mar 09, 2026, 04:59 PM UTC

    Status: Investigating We are currently experiencing an issue with Otter not joining some Zoom meetings. Our team is aware and working on a solution as soon as possible. Affected components Otter Pilot (Degraded performance)

  2. monitoring Mar 09, 2026, 07:49 PM UTC

    Status: Monitoring Our engineering team has identified the issue and applied a fix to having Otter join Zoom meetings. The issue is related to issues due to Zoom. We're working with Zoom to resolve the issue fully as soon as possible. We have resumed operations but will continue to monitor the situation. You may still see some delayed joins up to a couple of minutes for Zoom meetings. Affected components Otter Pilot (Degraded performance)

  3. resolved Mar 12, 2026, 10:55 AM UTC

    Status: Resolved Otter systems have been fully restored. Affected components Otter Pilot (Operational)

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