Otter AI experienced a minor incident on March 12, 2026 affecting Otter Pilot, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 09, 2026, 04:59 PM UTC
Status: Investigating We are currently experiencing an issue with Otter not joining some Zoom meetings. Our team is aware and working on a solution as soon as possible. Affected components Otter Pilot (Degraded performance)
- monitoring Mar 09, 2026, 07:49 PM UTC
Status: Monitoring Our engineering team has identified the issue and applied a fix to having Otter join Zoom meetings. The issue is related to issues due to Zoom. We're working with Zoom to resolve the issue fully as soon as possible. We have resumed operations but will continue to monitor the situation. You may still see some delayed joins up to a couple of minutes for Zoom meetings. Affected components Otter Pilot (Degraded performance)
- resolved Mar 12, 2026, 10:55 AM UTC
Status: Resolved Otter systems have been fully restored. Affected components Otter Pilot (Operational)