Otter AI experienced a minor incident on March 25, 2026 affecting Speech Processing, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 21, 2026, 12:07 AM UTC
Status: Identified Our team has identified the issue with processing some conversations. We are currently working on a fix and will deploy this as soon as possible. Affected components Speech Processing (Degraded performance)
- monitoring Mar 24, 2026, 09:19 PM UTC
Status: Monitoring New conversations will process as normal. Conversations previously affected by this issue will be processed as our team works through the queue. Check back later if your conversation is still showing a processing issue. All conversations will be processed by our team. Affected components Speech Processing (Degraded performance)
- resolved Mar 25, 2026, 04:30 AM UTC
Status: Resolved Otter systems have been fully restored. Affected components Speech Processing (Operational)