Otava incident
Denver (DEN2) - Otava® Cloud Infrastructure - Compute IOM - 06/29/2025
Otava experienced a minor incident on June 29, 2026 affecting OTAVA Shared Cloud, lasting 6d 22h. The incident has been resolved; the full update timeline is below.
Affected components
OTAVA Shared Cloud
Update timeline
- identified Jun 29, 2026, 05:15 PM UTC
Start Time: 06/29/2026 at 8:30AM ET Type: Loss of Redundancy - Compute IOM Service Impacting: No, due to the redundant nature of the chassis connectivity, no service impact is expected. Description: OTAVA® Internet provider is in the process of fixing the disconnect between Ashburn (VA4) to Austin (AU1). If you have any questions or concerns regarding this incident, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
- resolved Jul 06, 2026, 03:36 PM UTC
This incident has been resolved.