Otava incident

Indianapolis (IN1) - OTAVA® Cloud - Management Portal Disruption - 10/7/2026

Major Resolved View vendor source →

Otava experienced a major incident on October 7, 2026 affecting OTAVA Shared Cloud, lasting 4h 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2026, 07:33 PM UTC
Resolved
Oct 07, 2026, 11:56 PM UTC
Duration
4h 23m
Detected by Pingoru
Oct 07, 2026, 07:33 PM UTC

Affected components

OTAVA Shared Cloud

Update timeline

  1. investigating Oct 07, 2026, 07:33 PM UTC

    OTAVA(R) Engineers are currently investigating the cause of the outage for https://vcd.us-nc1.otava.com. At this time, no VM workloads appear to be impacted, only the management portal. If you have any questions or concerns regarding this incident, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

  2. identified Oct 07, 2026, 07:50 PM UTC

    Engineers have identified the issue and are working toward a resolution.

  3. monitoring Oct 07, 2026, 08:12 PM UTC

    Access to the Otava Cloud management portal has been restored.

  4. resolved Oct 07, 2026, 11:56 PM UTC

    This incident has been resolved.