Otava incident

OTAVA Cloud Backup Self-Service Restores via VCD - Temporarily Unavailable

Minor Ongoing View vendor source →

Otava is currently experiencing a minor incident affecting OTAVA Cloud Backup and OTAVA Cloud Backup and 1 more component, which began 6h ago. The vendor's full update timeline is below.

Started
Oct 12, 2026, 03:44 PM UTC
Resolved
Ongoing
Duration
● 5h 55m
Detected by Pingoru
Oct 12, 2026, 03:44 PM UTC

Affected components

OTAVA Cloud BackupOTAVA Cloud BackupOTAVA Cloud BackupOTAVA Cloud BackupOTAVA Cloud BackupOTAVA Cloud BackupOTAVA Cloud Backup

Update timeline

  1. investigating Oct 12, 2026, 03:44 PM UTC

    OTAVA is currently investigating an issue affecting OTAVA Cloud Backup (OCB) self-service restore capabilities in VCD. If you need a restore, please submit a ticket via the support portal at https://support.otava.com. If you have any questions or concerns regarding this investigation, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

  2. investigating Oct 12, 2026, 03:45 PM UTC

    We are continuing to investigate this issue.