Orum experienced a minor incident on May 27, 2026 affecting Dialer, lasting 1h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 27, 2026, 05:15 PM UTC
Investigating - We are actively investigating reports of intermittent laggy behavior within the Orum platform. Our engineering team is currently researching the root cause of this unexpected symptom to restore optimal performance.
- identified May 27, 2026, 05:21 PM UTC
Identified - We have identified the cause of the behavior and are implementing a fix. Engineering expects the mitigation measure to be live in approximately 30 minutes.
- monitoring May 27, 2026, 05:55 PM UTC
Monitoring - A fix has been implemented and we are monitoring system performance to ensure stability. We are seeing modest improvements in platform responsiveness and will continue to review metrics closely as they return to normal levels.
- resolved May 27, 2026, 07:03 PM UTC
Resolved - System metrics have returned to normal. You may resume activity. We will continue to stay engaged and look for further platform optimizations.