Orum experienced a major incident on January 12, 2026 affecting Analytics, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Analytics
Update timeline
- investigating Jan 12, 2026, 05:07 PM UTC
Good day, at approximately 848a PT, our analytics page has been seen to be intermittently loading user queries. Our team is investigating.
- monitoring Jan 12, 2026, 05:21 PM UTC
As of 9:19a PT, analytics queries are now loading as expected. We will be monitoring to ensure continued operation.
- monitoring Jan 12, 2026, 05:21 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 12, 2026, 05:28 PM UTC
The challenge with analytics reports loading has been resolved. Thank you for your patience!