Ordoro Outage History
Ordoro is up right nowPingoru has recorded 50 incidents for Ordoro: 8 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 5 of 720 (1%) |
| May 2026 | 2 | 7 of 744 (1%) |
| June 2026 | 2 | 5 of 720 (1%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 2 of 720 (0%) |
| October 2026 | 0 | 0 of 522 (0%) |
Incidents, newest first
Notice September 20, 2026 Pitney Bowes USPS rates and label creation issues 1h 57m Ordoro
Started Sep 20, 2026, 07:48 PM UTC· resolved Sep 20, 2026, 09:45 PM UTC
- monitoring Sep 20, 2026, 07:48 PM UTC
There are issues with Pitney Bowes USPS shipping rates and label creation. Rates may show as TBD in Ordoro, and attempts to create labels may return an error. Pitney Bowes has reported a USPS service disruption affecting rate and shipment requests. Their team is working with USPS to resolve the issue. See their status here - https://status.pitneybowes.com/incidents/0dd2yk8bltgd We’re monitoring the situation and will post updates as we learn more.
- resolved Sep 20, 2026, 09:45 PM UTC
Pitney Bowes + USPS have resolved the issues. You can create shipping labels again. You may have to refresh the rates on your orders to see the updates. To do so, click the blue circular arrow next to the shipping rates. Appreciate your patience and happy shipping!
Minor June 26, 2026 FedEx API Issues 1h 47m Ordoro
Started Jun 26, 2026, 05:10 PM UTC· resolved Jun 26, 2026, 06:58 PM UTC
- identified Jun 26, 2026, 05:10 PM UTC
The FedEx API is currently experiencing issues that are affecting FedEx rates, label creation, and other FedEx-related shipping actions in Ordoro. Our team is actively monitoring the issue and will provide updates as we learn more. Thanks for your patience!
- monitoring Jun 26, 2026, 06:09 PM UTC
FedEx seems to be recovering and we've had reports that label creation is back online. We'll update as more info is available.
- resolved Jun 26, 2026, 06:58 PM UTC
FedEx has resolved the API issues affecting rates, label creation, and other FedEx-related shipping actions in Ordoro. Things are looking stable again, so we’re marking this incident as resolved. Thanks so much for your patience while FedEx worked through the issue.
Notice June 17, 2026 Order Rules Not Applying Tags 3h 3m Ordoro
Started Jun 17, 2026, 12:34 PM UTC· resolved Jun 17, 2026, 03:37 PM UTC
- investigating Jun 17, 2026, 12:34 PM UTC
We're currently investigating reports that order tags are not being applied automatically by rules. Orders are still importing into Ordoro, but some tags may be missing. Our team is actively working on the issue, and we'll share updates as soon as we have more information.
- resolved Jun 17, 2026, 03:37 PM UTC
The issue affecting order tagging rules has been resolved. Thank you for your patience, and please reach out if you have any questions.
Major May 20, 2026 Users Experiencing Loading Delays 6h 24m Ordoro
Started May 20, 2026, 12:38 PM UTC· resolved May 20, 2026, 07:02 PM UTC
- investigating May 20, 2026, 12:38 PM UTC
We’re aware of loading issues affecting Ordoro and understand this may be impacting your workflow. Our team is investigating urgently and working to identify the cause as quickly as possible. We’ll share another update as soon as we have more information. Thank you for your patience.
- investigating May 20, 2026, 02:13 PM UTC
We are seeing some improvement, but Ordoro is still loading very slowly and may be difficult to access at times. Our developers are fully focused on resolving this issue and are actively investigating ways to restore performance as quickly as possible. We’re very sorry for the disruption this morning and know this is impacting your workflow. We’ll continue to share updates as we learn more. Thank you for your patience.
- monitoring May 20, 2026, 02:45 PM UTC
We’ve made updates that restored access to Ordoro, and the app should be loading again. You may still notice some slowness as we work through a backlog of tasks created during the disruption. Our team is monitoring performance closely and continuing to make adjustments as needed.
- monitoring May 20, 2026, 03:28 PM UTC
We are placing Ordoro into maintenance mode while our developers continue diagnosing the loading and performance issues. During this time, users will not be able to log in. Our team is fully focused on restoring stability as quickly as possible. We sincerely apologize for the disruption and will continue to share updates as we learn more.
- monitoring May 20, 2026, 03:54 PM UTC
Ordoro has returned from maintenance mode, and users should be able to log in again. Our team is continuing to monitor performance closely and watch how things go as activity returns to normal. We’ll continue to share updates if anything changes.
- monitoring May 20, 2026, 04:41 PM UTC
We are continuing to investigate reports of slow loading and errors in Ordoro. While the app is accessible again, we know some users are still experiencing performance issues. Our developers are actively working on this and closely monitoring the system as we continue making improvements. We understand this is impacting your workflow and sincerely apologize for the continued disruption.
- monitoring May 20, 2026, 05:20 PM UTC
Ordoro is performing much better and loading more quickly than earlier today. We are still working through a backlog of order imports created during the disruption. If you’re expecting an order that has not yet appeared in Ordoro, please reach out to Support and we’ll be happy to help. Our team is continuing to monitor things closely as performance returns to normal.
- monitoring May 20, 2026, 05:27 PM UTC
We are continuing to monitor for any further issues.
- resolved May 20, 2026, 07:02 PM UTC
Order import tasks have caught up, and Ordoro is now operating as expected. Our team has continued monitoring performance, and things are looking stable. If you are still experiencing any issues, please reach out to Support so we can help. Thank you again for your patience while we worked through this today.
Notice May 6, 2026 Issues creating shipping labels for RMAs 59m Ordoro
Started May 06, 2026, 12:30 PM UTC· resolved May 06, 2026, 01:29 PM UTC
- investigating May 06, 2026, 12:30 PM UTC
We are currently investigating an issue preventing shipping labels from being created for RMAs (Return Merchandise Authorizations). Customers may see a blank white page or error message when attempting to create an RMA shipping label. Our team is actively working on a fix, and we’ll share updates here as we learn more. We apologize for the disruption and appreciate your patience.
- resolved May 06, 2026, 01:29 PM UTC
This issue has been resolved. Shipping labels can be created for RMAs again. We appreciate your patience while our team addressed this issue.
Minor April 30, 2026 Order Sync Issues 25m Ordoro
Started Apr 30, 2026, 02:22 PM UTC· resolved Apr 30, 2026, 02:48 PM UTC
- investigating Apr 30, 2026, 02:22 PM UTC
We're investigating a platform issue that is causing issues importing orders and writing tracking for Amazon, Ebay and Walmart. Our team is actively investigating the problem and working to restore full service as quickly as possible. We'll continue to share updates here as we learn more. Thanks for your patience and understanding
- monitoring Apr 30, 2026, 02:42 PM UTC
A fix has been implemented and we're monitoring activity.
- resolved Apr 30, 2026, 02:48 PM UTC
This incident has been resolved.
Minor April 2, 2026 USPS Ship Errors 4h 53m Ordoro
Started Apr 02, 2026, 09:16 PM UTC· resolved Apr 03, 2026, 02:10 AM UTC
- investigating Apr 02, 2026, 09:16 PM UTC
We’re currently seeing USPS Ship errors that are preventing rates from loading and labels from being created. Our team has escalated this with USPS API Support and are awaiting a resolution. We’ll share updates here as soon as information is available.
- identified Apr 02, 2026, 10:29 PM UTC
USPS has confirmed they’re actively working on this issue. We’re continuing to monitor and will share another update as soon as we have more information.
- resolved Apr 03, 2026, 02:10 AM UTC
The USPS Ship issue has been resolved, and rates and label creation are working normally again. Thanks so much for your patience while this was being fixed. If you’re still seeing any issues, feel free to reach out.
Notice November 18, 2025 Delayed Order Imports 1d Ordoro
Started Nov 18, 2025, 09:00 PM UTC· resolved Nov 19, 2025, 09:38 PM UTC
- monitoring Nov 18, 2025, 09:00 PM UTC
There are delays with order imports due to a Cloudflare outage impacting connectivity between Ordoro and some sales channels. https://apnews.com/article/cloudflare-outage-x-openai-9335e8e0da2a0027d1fbac5eb97d11ae New orders from your sales channels may take longer than usual to appear in your account. Due to the backlog, they will import as soon as possible. We will update this page as soon as we have more information or once the issue is resolved.
- monitoring Nov 18, 2025, 10:59 PM UTC
Cloudflare’s services have recovered, but our systems are still working through the backlog of order imports. You may continue to see delays as we process queued orders. No action is required on your end. We’ll post another update once the backlog is fully cleared and imports are running in real time again.
- monitoring Nov 19, 2025, 07:32 PM UTC
Order imports are continuing to process, and our team is actively monitoring the system. We’ll share another update as soon as possible.
- resolved Nov 19, 2025, 09:38 PM UTC
Order imports are now running smoothly again, and the previous delays have been fully resolved. All new orders should import as expected. We’ll continue to keep an eye on things, but no further impact is anticipated. Thank you for your patience while we worked through this.
Major October 20, 2025 AWS Outage Impacting Label Creation 3h 55m Ordoro
Started Oct 20, 2025, 04:59 PM UTC· resolved Oct 20, 2025, 08:54 PM UTC
- monitoring Oct 20, 2025, 04:59 PM UTC
Due to ongoing AWS outages, some users may experience errors when creating shipping labels. Our team is monitoring the situation and will post updates as they become available.
- monitoring Oct 20, 2025, 07:38 PM UTC
Most carriers are back online. USPS via Pitney Bowes is still affected. See the Pitney Bowes status page for updates. https://status.pitneybowes.com/
- resolved Oct 20, 2025, 08:54 PM UTC
Pitney Bowes has resolved the issues on their side. We’ve tested, and USPS shipping via Pitney Bowes is now working as expected. You may need to refresh the rates on your orders before shipping. If you have any questions, please contact our Support team.
Minor September 2, 2025 Intermittent errors with USPS Pitney Bowes 15h 48m Ordoro
Started Sep 02, 2025, 08:16 PM UTC· resolved Sep 03, 2025, 12:05 PM UTC
- monitoring Sep 02, 2025, 08:16 PM UTC
We’re currently seeing intermittent errors with USPS Pitney Bowes. Their status page shows multiple active incidents, and we’re monitoring closely to confirm once they’ve been resolved.
- resolved Sep 03, 2025, 12:05 PM UTC
All systems have been normal for 12 hours. Please reach out to Support if you see any other issues.
Minor August 14, 2025 Sendle labels displaying as blank 19h 57m Ordoro
Started Aug 14, 2025, 04:07 PM UTC· resolved Aug 15, 2025, 12:04 PM UTC
- investigating Aug 14, 2025, 04:07 PM UTC
We’re aware of an issue where labels created with Sendle are appearing blank. We’ve contacted Sendle to investigate and are awaiting their response. We recommend holding off on printing Sendle labels until we have confirmation the issue is resolved. We’ll post updates here as soon as more information is available.
- investigating Aug 14, 2025, 06:57 PM UTC
We’re still waiting on more information from Sendle regarding the blank label issue. We’ll post here as soon as we hear back from them.
- resolved Aug 15, 2025, 12:04 PM UTC
Sendle has confirmed the issue has been resolved. All labels should print normally now.
Minor August 14, 2025 Delayed Etsy order imports 2h 49m Ordoro
Started Aug 14, 2025, 04:05 PM UTC· resolved Aug 14, 2025, 06:55 PM UTC
- investigating Aug 14, 2025, 04:05 PM UTC
Etsy is currently having site issues, which may delay order imports to Ordoro. We’ve reached out to Etsy and are waiting for their response. We will post asap with new developments.
- resolved Aug 14, 2025, 06:55 PM UTC
Etsy orders are now importing normally. We’ve monitored the connection for several hours without any further issues, so we’re considering this resolved.
Minor August 14, 2025 Possible UPS Rate Discrepancies 2h 51m Ordoro
Started Aug 14, 2025, 04:05 PM UTC· resolved Aug 14, 2025, 06:56 PM UTC
- monitoring Aug 14, 2025, 04:05 PM UTC
UPS is experiencing internal problems. If you use your own UPS account, rates may appear higher than usual. This isn’t an Ordoro issue. To confirm, you can compare rates directly on UPS.com and see the problem. We are actively monitoring the status of this issue and will post updates as they're available.
- resolved Aug 14, 2025, 06:56 PM UTC
UPS rates are now appearing as expected. We’ve received multiple confirmations and will close out this issue.
Notice July 14, 2025 FedEx Server Error 43m
Started Jul 14, 2025, 04:56 PM UTC· resolved Jul 14, 2025, 05:40 PM UTC
- investigating Jul 14, 2025, 04:56 PM UTC
FedEx is having an issue that is impacting some Ordoro users. Shipping rates and the ability to create labels are impacted and you may see this error: INTERNAL.SERVER.ERROR: The request failed due to some unknown reason.
- resolved Jul 14, 2025, 05:40 PM UTC
This incident has been resolved.
Minor June 12, 2025 Infrastructure Issues 3h 21m Ordoro
Started Jun 12, 2025, 06:34 PM UTC· resolved Jun 12, 2025, 09:55 PM UTC
- investigating Jun 12, 2025, 06:34 PM UTC
We're investigating a platform issue that may cause delays with order imports and slow Analytics performance. Our team is actively investigating the problem and working to restore full service as quickly as possible. We'll continue to share updates here as we learn more. Thanks for your patience and understanding.
- investigating Jun 12, 2025, 06:39 PM UTC
We are continuing to investigate this issue.
- identified Jun 12, 2025, 08:38 PM UTC
We’re currently experiencing platform-wide issues due to a widespread outage with Google Cloud Platform (GCP), which is also impacting many other sites and services across the internet. You can follow their incident here: https://status.cloud.google.com. Our team is closely monitoring the situation and will post updates here as new information becomes available.
- monitoring Jun 12, 2025, 09:03 PM UTC
Response times are recovering, and affected services are beginning to stabilize. Orders should start appearing in your accounts shortly. Our engineers are closely monitoring the situation and will provide further updates as they become available. Thanks again for your patience.
- resolved Jun 12, 2025, 09:55 PM UTC
The issue has been fully resolved and all services are now operating normally. Order imports and other functionality is back. Thanks for your patience while we monitored this outage.
Major May 5, 2025 USPS via Pitney Bowes Currently Unavailable 17m Ordoro
Started May 05, 2025, 05:23 PM UTC· resolved May 05, 2025, 05:40 PM UTC
- monitoring May 05, 2025, 05:23 PM UTC
We’re currently experiencing an outage with USPS services via Pitney Bowes. Their Emergency Response Team is actively investigating to determine the full scope and working to restore API functionality. We’ll continue to monitor the situation closely and will share updates as soon as we have more information. Thanks for your patience while this gets resolved.
- resolved May 05, 2025, 05:40 PM UTC
Pitney Bowes has resolved the issue affecting USPS services. Their APIs are now fully operational, and all shipping functions are back to normal in Ordoro.
Minor March 13, 2025 Delayed Shopify order imports 2h 42m Ordoro
Started Mar 13, 2025, 07:32 PM UTC· resolved Mar 13, 2025, 10:15 PM UTC
- investigating Mar 13, 2025, 07:32 PM UTC
We're experiencing some issues with importing Shopify orders via webhooks. Our developers are actively investigating, and we’ll share updates as soon as we have more information. Thanks for your patience!
- resolved Mar 13, 2025, 10:15 PM UTC
The issue with Shopify orders importing via webhooks has been resolved, and orders are now importing instantly as expected.
Minor January 30, 2025 Pitney Bowes Outage Affecting USPS Label Creation 1h Ordoro
Started Jan 30, 2025, 02:19 PM UTC· resolved Jan 30, 2025, 03:20 PM UTC
- identified Jan 30, 2025, 02:19 PM UTC
We’re currently experiencing issues with Pitney Bowes, which may cause errors when creating USPS labels. You may see an error message about "Read timed out." This issue is on Pitney Bowes' end, and we’ll need to wait for them to resolve it. You can track their progress here: https://status.pitneybowes.com/incidents/pt5ns5p40kw7. We’ll keep you updated here as well. Thanks for your patience!
- monitoring Jan 30, 2025, 03:06 PM UTC
The issue has been reported as resolved, but we're continuing to monitor it.
- resolved Jan 30, 2025, 03:20 PM UTC
This incident has been resolved.
Notice December 23, 2024 Intermittent issues with USPS label creation 3h 35m Ordoro
Started Dec 23, 2024, 08:41 PM UTC· resolved Dec 24, 2024, 12:17 AM UTC
- investigating Dec 23, 2024, 08:41 PM UTC
We're currently experiencing issues with USPS label creation. You may see timeout errors when loading rates or when creating labels. We don't have an ETA yet, but updates will be provided here when available. We appreciate your patience and understanding as we work through this
- investigating Dec 23, 2024, 08:44 PM UTC
We are continuing to investigate this issue.
- monitoring Dec 24, 2024, 12:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 24, 2024, 12:17 AM UTC
This incident has been resolved.
Notice November 6, 2024 Analytics Error 1h 44m Ordoro
Started Nov 06, 2024, 06:21 PM UTC· resolved Nov 06, 2024, 08:06 PM UTC
- investigating Nov 06, 2024, 06:21 PM UTC
We're currently aware of an issue with our Analytics feature. Some users are seeing the error message "400 Bad Request: The browser (or proxy) sent a request that this server could not understand." Our development team is actively investigating the cause of this issue. We'll provide updates here as we work to resolve it. Thank you for your patience.
- resolved Nov 06, 2024, 08:06 PM UTC
The issue with Analytics displaying a "400 Bad Request" error has been resolved. Our team identified the cause and implemented a fix. Analytics should now be functioning normally. We apologize for any inconvenience and appreciate your patience.