Ordoro incident

AWS Outage Impacting Label Creation

Resolved after 3 hours 55 minutes, affecting Ordoro, on October 20, 2025.

resolved Oct 20, 2025, 08:54 PM UTC

Pitney Bowes has resolved the issues on their side. We’ve tested, and USPS shipping via Pitney Bowes is now working as expected. You may need to refresh the rates on your orders before shipping. If you have any questions, please contact our Support team.

Started
Oct 20, 2025, 04:59 PM UTC
Resolved
Oct 20, 2025, 08:54 PM UTC
Duration
3h 55m
Detected by Pingoru
Oct 20, 2025, 04:59 PM UTC

Affected components

Ordoro

Update timeline

  1. monitoring Oct 20, 2025, 04:59 PM UTC

    Due to ongoing AWS outages, some users may experience errors when creating shipping labels. Our team is monitoring the situation and will post updates as they become available.

  2. monitoring Oct 20, 2025, 07:38 PM UTC

    Most carriers are back online. USPS via Pitney Bowes is still affected. See the Pitney Bowes status page for updates. https://status.pitneybowes.com/

  3. resolved Oct 20, 2025, 08:54 PM UTC

    Pitney Bowes has resolved the issues on their side. We’ve tested, and USPS shipping via Pitney Bowes is now working as expected. You may need to refresh the rates on your orders before shipping. If you have any questions, please contact our Support team.

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