Ordoro incident

AWS Outage Impacting Label Creation

Major Resolved View vendor source →

Ordoro experienced a major incident on October 20, 2025 affecting Ordoro, lasting 3h 55m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 04:59 PM UTC
Resolved
Oct 20, 2025, 08:54 PM UTC
Duration
3h 55m
Detected by Pingoru
Oct 20, 2025, 04:59 PM UTC

Affected components

Ordoro

Update timeline

  1. monitoring Oct 20, 2025, 04:59 PM UTC

    Due to ongoing AWS outages, some users may experience errors when creating shipping labels. Our team is monitoring the situation and will post updates as they become available.

  2. monitoring Oct 20, 2025, 07:38 PM UTC

    Most carriers are back online. USPS via Pitney Bowes is still affected. See the Pitney Bowes status page for updates. https://status.pitneybowes.com/

  3. resolved Oct 20, 2025, 08:54 PM UTC

    Pitney Bowes has resolved the issues on their side. We’ve tested, and USPS shipping via Pitney Bowes is now working as expected. You may need to refresh the rates on your orders before shipping. If you have any questions, please contact our Support team.