Ordoro experienced a minor incident on April 2, 2026 affecting Ordoro, lasting 4h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 02, 2026, 09:16 PM UTC
We’re currently seeing USPS Ship errors that are preventing rates from loading and labels from being created. Our team has escalated this with USPS API Support and are awaiting a resolution. We’ll share updates here as soon as information is available.
- identified Apr 02, 2026, 10:29 PM UTC
USPS has confirmed they’re actively working on this issue. We’re continuing to monitor and will share another update as soon as we have more information.
- resolved Apr 03, 2026, 02:10 AM UTC
The USPS Ship issue has been resolved, and rates and label creation are working normally again. Thanks so much for your patience while this was being fixed. If you’re still seeing any issues, feel free to reach out.