Ordoro incident

Pitney Bowes USPS rates and label creation issues

Resolved after 1 hour 57 minutes, affecting Ordoro, on September 20, 2026.

resolved Sep 20, 2026, 09:45 PM UTC

Pitney Bowes + USPS have resolved the issues. You can create shipping labels again. You may have to refresh the rates on your orders to see the updates. To do so, click the blue circular arrow next to the shipping rates. Appreciate your patience and happy shipping!

Started
Sep 20, 2026, 07:48 PM UTC
Resolved
Sep 20, 2026, 09:45 PM UTC
Duration
1h 57m
Detected by Pingoru
Sep 20, 2026, 07:48 PM UTC

Affected components

Ordoro

Update timeline

  1. monitoring Sep 20, 2026, 07:48 PM UTC

    There are issues with Pitney Bowes USPS shipping rates and label creation. Rates may show as TBD in Ordoro, and attempts to create labels may return an error. Pitney Bowes has reported a USPS service disruption affecting rate and shipment requests. Their team is working with USPS to resolve the issue. See their status here - https://status.pitneybowes.com/incidents/0dd2yk8bltgd We’re monitoring the situation and will post updates as we learn more.

  2. resolved Sep 20, 2026, 09:45 PM UTC

    Pitney Bowes + USPS have resolved the issues. You can create shipping labels again. You may have to refresh the rates on your orders to see the updates. To do so, click the blue circular arrow next to the shipping rates. Appreciate your patience and happy shipping!

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