Ordoro experienced a notice incident on May 6, 2026 affecting Ordoro, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 06, 2026, 12:30 PM UTC
We are currently investigating an issue preventing shipping labels from being created for RMAs (Return Merchandise Authorizations). Customers may see a blank white page or error message when attempting to create an RMA shipping label. Our team is actively working on a fix, and we’ll share updates here as we learn more. We apologize for the disruption and appreciate your patience.
- resolved May 06, 2026, 01:29 PM UTC
This issue has been resolved. Shipping labels can be created for RMAs again. We appreciate your patience while our team addressed this issue.
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