Ordoro experienced a notice incident on November 18, 2025 affecting Ordoro, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Nov 18, 2025, 09:00 PM UTC
There are delays with order imports due to a Cloudflare outage impacting connectivity between Ordoro and some sales channels. https://apnews.com/article/cloudflare-outage-x-openai-9335e8e0da2a0027d1fbac5eb97d11ae New orders from your sales channels may take longer than usual to appear in your account. Due to the backlog, they will import as soon as possible. We will update this page as soon as we have more information or once the issue is resolved.
- monitoring Nov 18, 2025, 10:59 PM UTC
Cloudflare’s services have recovered, but our systems are still working through the backlog of order imports. You may continue to see delays as we process queued orders. No action is required on your end. We’ll post another update once the backlog is fully cleared and imports are running in real time again.
- monitoring Nov 19, 2025, 07:32 PM UTC
Order imports are continuing to process, and our team is actively monitoring the system. We’ll share another update as soon as possible.
- resolved Nov 19, 2025, 09:38 PM UTC
Order imports are now running smoothly again, and the previous delays have been fully resolved. All new orders should import as expected. We’ll continue to keep an eye on things, but no further impact is anticipated. Thank you for your patience while we worked through this.