Ordoro incident

Sendle labels displaying as blank

Minor Resolved View vendor source →

Ordoro experienced a minor incident on August 14, 2025 affecting Ordoro, lasting 19h 57m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2025, 04:07 PM UTC
Resolved
Aug 15, 2025, 12:04 PM UTC
Duration
19h 57m
Detected by Pingoru
Aug 14, 2025, 04:07 PM UTC

Affected components

Ordoro

Update timeline

  1. investigating Aug 14, 2025, 04:07 PM UTC

    We’re aware of an issue where labels created with Sendle are appearing blank. We’ve contacted Sendle to investigate and are awaiting their response. We recommend holding off on printing Sendle labels until we have confirmation the issue is resolved. We’ll post updates here as soon as more information is available.

  2. investigating Aug 14, 2025, 06:57 PM UTC

    We’re still waiting on more information from Sendle regarding the blank label issue. We’ll post here as soon as we hear back from them.

  3. resolved Aug 15, 2025, 12:04 PM UTC

    Sendle has confirmed the issue has been resolved. All labels should print normally now.