Users Experiencing Loading Delays
Affected: Ordoro
Ordoro Outage History
Ordoro is up right nowOrdoro had 12 outages in the last 2 years totaling 86h 47m of downtime — averaging 0.5 incidents per month.
There were 12 Ordoro outages since June 12, 2025 totaling 86h 47m of downtime. Each is summarised below — incident details, duration, and resolution information.
Issues creating shipping labels for RMAs
Affected: Ordoro
Timeline · 2 updates
- investigating May 06, 2026, 12:30 PM UTC
We are currently investigating an issue preventing shipping labels from being created for RMAs (Return Merchandise Authorizations). Customers may see a blank white page or error message when attempting to create an RMA shipping label. Our team is actively working on a fix, and we’ll share updates here as we learn more. We apologize for the disruption and appreciate your patience.
- resolved May 06, 2026, 01:29 PM UTC
This issue has been resolved. Shipping labels can be created for RMAs again. We appreciate your patience while our team addressed this issue.
Order Sync Issues
Affected: Ordoro
Timeline · 3 updates
- investigating Apr 30, 2026, 02:22 PM UTC
We're investigating a platform issue that is causing issues importing orders and writing tracking for Amazon, Ebay and Walmart. Our team is actively investigating the problem and working to restore full service as quickly as possible. We'll continue to share updates here as we learn more. Thanks for your patience and understanding
- monitoring Apr 30, 2026, 02:42 PM UTC
A fix has been implemented and we're monitoring activity.
- resolved Apr 30, 2026, 02:48 PM UTC
This incident has been resolved.
USPS Ship Errors
Affected: Ordoro
Timeline · 3 updates
- investigating Apr 02, 2026, 09:16 PM UTC
We’re currently seeing USPS Ship errors that are preventing rates from loading and labels from being created. Our team has escalated this with USPS API Support and are awaiting a resolution. We’ll share updates here as soon as information is available.
- identified Apr 02, 2026, 10:29 PM UTC
USPS has confirmed they’re actively working on this issue. We’re continuing to monitor and will share another update as soon as we have more information.
- resolved Apr 03, 2026, 02:10 AM UTC
The USPS Ship issue has been resolved, and rates and label creation are working normally again. Thanks so much for your patience while this was being fixed. If you’re still seeing any issues, feel free to reach out.
Delayed Order Imports
Affected: Ordoro
Timeline · 4 updates
- monitoring Nov 18, 2025, 09:00 PM UTC
There are delays with order imports due to a Cloudflare outage impacting connectivity between Ordoro and some sales channels. https://apnews.com/article/cloudflare-outage-x-openai-9335e8e0da2a0027d1fbac5eb97d11ae New orders from your sales channels may take longer than usual to appear in your account. Due to the backlog, they will import as soon as possible. We will update this page as soon as we have more information or once the issue is resolved.
- monitoring Nov 18, 2025, 10:59 PM UTC
Cloudflare’s services have recovered, but our systems are still working through the backlog of order imports. You may continue to see delays as we process queued orders. No action is required on your end. We’ll post another update once the backlog is fully cleared and imports are running in real time again.
- monitoring Nov 19, 2025, 07:32 PM UTC
Order imports are continuing to process, and our team is actively monitoring the system. We’ll share another update as soon as possible.
- resolved Nov 19, 2025, 09:38 PM UTC
Order imports are now running smoothly again, and the previous delays have been fully resolved. All new orders should import as expected. We’ll continue to keep an eye on things, but no further impact is anticipated. Thank you for your patience while we worked through this.
AWS Outage Impacting Label Creation
Affected: Ordoro
Timeline · 3 updates
- monitoring Oct 20, 2025, 04:59 PM UTC
Due to ongoing AWS outages, some users may experience errors when creating shipping labels. Our team is monitoring the situation and will post updates as they become available.
- monitoring Oct 20, 2025, 07:38 PM UTC
Most carriers are back online. USPS via Pitney Bowes is still affected. See the Pitney Bowes status page for updates. https://status.pitneybowes.com/
- resolved Oct 20, 2025, 08:54 PM UTC
Pitney Bowes has resolved the issues on their side. We’ve tested, and USPS shipping via Pitney Bowes is now working as expected. You may need to refresh the rates on your orders before shipping. If you have any questions, please contact our Support team.
Intermittent errors with USPS Pitney Bowes
Affected: Ordoro
Timeline · 2 updates
- monitoring Sep 02, 2025, 08:16 PM UTC
We’re currently seeing intermittent errors with USPS Pitney Bowes. Their status page shows multiple active incidents, and we’re monitoring closely to confirm once they’ve been resolved.
- resolved Sep 03, 2025, 12:05 PM UTC
All systems have been normal for 12 hours. Please reach out to Support if you see any other issues.
Sendle labels displaying as blank
Affected: Ordoro
Timeline · 3 updates
- investigating Aug 14, 2025, 04:07 PM UTC
We’re aware of an issue where labels created with Sendle are appearing blank. We’ve contacted Sendle to investigate and are awaiting their response. We recommend holding off on printing Sendle labels until we have confirmation the issue is resolved. We’ll post updates here as soon as more information is available.
- investigating Aug 14, 2025, 06:57 PM UTC
We’re still waiting on more information from Sendle regarding the blank label issue. We’ll post here as soon as we hear back from them.
- resolved Aug 15, 2025, 12:04 PM UTC
Sendle has confirmed the issue has been resolved. All labels should print normally now.
Delayed Etsy order imports
Affected: Ordoro
Timeline · 2 updates
- investigating Aug 14, 2025, 04:05 PM UTC
Etsy is currently having site issues, which may delay order imports to Ordoro. We’ve reached out to Etsy and are waiting for their response. We will post asap with new developments.
- resolved Aug 14, 2025, 06:55 PM UTC
Etsy orders are now importing normally. We’ve monitored the connection for several hours without any further issues, so we’re considering this resolved.
Possible UPS Rate Discrepancies
Affected: Ordoro
Timeline · 2 updates
- monitoring Aug 14, 2025, 04:05 PM UTC
UPS is experiencing internal problems. If you use your own UPS account, rates may appear higher than usual. This isn’t an Ordoro issue. To confirm, you can compare rates directly on UPS.com and see the problem. We are actively monitoring the status of this issue and will post updates as they're available.
- resolved Aug 14, 2025, 06:56 PM UTC
UPS rates are now appearing as expected. We’ve received multiple confirmations and will close out this issue.
FedEx Server Error
Timeline · 2 updates
- investigating Jul 14, 2025, 04:56 PM UTC
FedEx is having an issue that is impacting some Ordoro users. Shipping rates and the ability to create labels are impacted and you may see this error: INTERNAL.SERVER.ERROR: The request failed due to some unknown reason.
- resolved Jul 14, 2025, 05:40 PM UTC
This incident has been resolved.
Infrastructure Issues
Affected: Ordoro
Timeline · 5 updates
- investigating Jun 12, 2025, 06:34 PM UTC
We're investigating a platform issue that may cause delays with order imports and slow Analytics performance. Our team is actively investigating the problem and working to restore full service as quickly as possible. We'll continue to share updates here as we learn more. Thanks for your patience and understanding.
- investigating Jun 12, 2025, 06:39 PM UTC
We are continuing to investigate this issue.
- identified Jun 12, 2025, 08:38 PM UTC
We’re currently experiencing platform-wide issues due to a widespread outage with Google Cloud Platform (GCP), which is also impacting many other sites and services across the internet. You can follow their incident here: https://status.cloud.google.com. Our team is closely monitoring the situation and will post updates here as new information becomes available.
- monitoring Jun 12, 2025, 09:03 PM UTC
Response times are recovering, and affected services are beginning to stabilize. Orders should start appearing in your accounts shortly. Our engineers are closely monitoring the situation and will provide further updates as they become available. Thanks again for your patience.
- resolved Jun 12, 2025, 09:55 PM UTC
The issue has been fully resolved and all services are now operating normally. Order imports and other functionality is back. Thanks for your patience while we monitored this outage.