Ordoro Outage History

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Ordoro had 9 outages in the last 2 years totaling 48h 2m of downtime — averaging 0.4 incidents per month.

There were 9 Ordoro outages since October 20, 2025 totaling 48h 2m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://ordoro.statuspage.io

Notice September 20, 2026

Pitney Bowes USPS rates and label creation issues

Detected by Pingoru
Sep 20, 2026, 07:48 PM UTC
Resolved
Sep 20, 2026, 09:45 PM UTC
Duration
1h 57m
Affected: Ordoro
Timeline · 2 updates
  1. monitoring Sep 20, 2026, 07:48 PM UTC

    There are issues with Pitney Bowes USPS shipping rates and label creation. Rates may show as TBD in Ordoro, and attempts to create labels may return an error. Pitney Bowes has reported a USPS service disruption affecting rate and shipment requests. Their team is working with USPS to resolve the issue. See their status here - https://status.pitneybowes.com/incidents/0dd2yk8bltgd We’re monitoring the situation and will post updates as we learn more.

  2. resolved Sep 20, 2026, 09:45 PM UTC

    Pitney Bowes + USPS have resolved the issues. You can create shipping labels again. You may have to refresh the rates on your orders to see the updates. To do so, click the blue circular arrow next to the shipping rates. Appreciate your patience and happy shipping!

Read the full incident report →

Minor June 26, 2026

FedEx API Issues

Detected by Pingoru
Jun 26, 2026, 05:10 PM UTC
Resolved
Jun 26, 2026, 06:58 PM UTC
Duration
1h 47m
Affected: Ordoro
Timeline · 3 updates
  1. identified Jun 26, 2026, 05:10 PM UTC

    The FedEx API is currently experiencing issues that are affecting FedEx rates, label creation, and other FedEx-related shipping actions in Ordoro. Our team is actively monitoring the issue and will provide updates as we learn more. Thanks for your patience!

  2. monitoring Jun 26, 2026, 06:09 PM UTC

    FedEx seems to be recovering and we've had reports that label creation is back online. We'll update as more info is available.

  3. resolved Jun 26, 2026, 06:58 PM UTC

    FedEx has resolved the API issues affecting rates, label creation, and other FedEx-related shipping actions in Ordoro. Things are looking stable again, so we’re marking this incident as resolved. Thanks so much for your patience while FedEx worked through the issue.

Read the full incident report →

Notice June 17, 2026

Order Rules Not Applying Tags

Detected by Pingoru
Jun 17, 2026, 12:34 PM UTC
Resolved
Jun 17, 2026, 03:37 PM UTC
Duration
3h 3m
Affected: Ordoro
Timeline · 2 updates
  1. investigating Jun 17, 2026, 12:34 PM UTC

    We're currently investigating reports that order tags are not being applied automatically by rules. Orders are still importing into Ordoro, but some tags may be missing. Our team is actively working on the issue, and we'll share updates as soon as we have more information.

  2. resolved Jun 17, 2026, 03:37 PM UTC

    The issue affecting order tagging rules has been resolved. Thank you for your patience, and please reach out if you have any questions.

Read the full incident report →

Notice May 6, 2026

Issues creating shipping labels for RMAs

Detected by Pingoru
May 06, 2026, 12:30 PM UTC
Resolved
May 06, 2026, 01:29 PM UTC
Duration
59m
Affected: Ordoro
Timeline · 2 updates
  1. investigating May 06, 2026, 12:30 PM UTC

    We are currently investigating an issue preventing shipping labels from being created for RMAs (Return Merchandise Authorizations). Customers may see a blank white page or error message when attempting to create an RMA shipping label. Our team is actively working on a fix, and we’ll share updates here as we learn more. We apologize for the disruption and appreciate your patience.

  2. resolved May 06, 2026, 01:29 PM UTC

    This issue has been resolved. Shipping labels can be created for RMAs again. We appreciate your patience while our team addressed this issue.

Read the full incident report →

Minor April 30, 2026

Order Sync Issues

Detected by Pingoru
Apr 30, 2026, 02:22 PM UTC
Resolved
Apr 30, 2026, 02:48 PM UTC
Duration
25m
Affected: Ordoro
Timeline · 3 updates
  1. investigating Apr 30, 2026, 02:22 PM UTC

    We're investigating a platform issue that is causing issues importing orders and writing tracking for Amazon, Ebay and Walmart. Our team is actively investigating the problem and working to restore full service as quickly as possible. We'll continue to share updates here as we learn more. Thanks for your patience and understanding

  2. monitoring Apr 30, 2026, 02:42 PM UTC

    A fix has been implemented and we're monitoring activity.

  3. resolved Apr 30, 2026, 02:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 2, 2026

USPS Ship Errors

Detected by Pingoru
Apr 02, 2026, 09:16 PM UTC
Resolved
Apr 03, 2026, 02:10 AM UTC
Duration
4h 53m
Affected: Ordoro
Timeline · 3 updates
  1. investigating Apr 02, 2026, 09:16 PM UTC

    We’re currently seeing USPS Ship errors that are preventing rates from loading and labels from being created. Our team has escalated this with USPS API Support and are awaiting a resolution. We’ll share updates here as soon as information is available.

  2. identified Apr 02, 2026, 10:29 PM UTC

    USPS has confirmed they’re actively working on this issue. We’re continuing to monitor and will share another update as soon as we have more information.

  3. resolved Apr 03, 2026, 02:10 AM UTC

    The USPS Ship issue has been resolved, and rates and label creation are working normally again. Thanks so much for your patience while this was being fixed. If you’re still seeing any issues, feel free to reach out.

Read the full incident report →

Notice November 18, 2025

Delayed Order Imports

Detected by Pingoru
Nov 18, 2025, 09:00 PM UTC
Resolved
Nov 19, 2025, 09:38 PM UTC
Duration
1d
Affected: Ordoro
Timeline · 4 updates
  1. monitoring Nov 18, 2025, 09:00 PM UTC

    There are delays with order imports due to a Cloudflare outage impacting connectivity between Ordoro and some sales channels. https://apnews.com/article/cloudflare-outage-x-openai-9335e8e0da2a0027d1fbac5eb97d11ae New orders from your sales channels may take longer than usual to appear in your account. Due to the backlog, they will import as soon as possible. We will update this page as soon as we have more information or once the issue is resolved.

  2. monitoring Nov 18, 2025, 10:59 PM UTC

    Cloudflare’s services have recovered, but our systems are still working through the backlog of order imports. You may continue to see delays as we process queued orders. No action is required on your end. We’ll post another update once the backlog is fully cleared and imports are running in real time again.

  3. monitoring Nov 19, 2025, 07:32 PM UTC

    Order imports are continuing to process, and our team is actively monitoring the system. We’ll share another update as soon as possible.

  4. resolved Nov 19, 2025, 09:38 PM UTC

    Order imports are now running smoothly again, and the previous delays have been fully resolved. All new orders should import as expected. We’ll continue to keep an eye on things, but no further impact is anticipated. Thank you for your patience while we worked through this.

Read the full incident report →

Major October 20, 2025

AWS Outage Impacting Label Creation

Detected by Pingoru
Oct 20, 2025, 04:59 PM UTC
Resolved
Oct 20, 2025, 08:54 PM UTC
Duration
3h 55m
Affected: Ordoro
Timeline · 3 updates
  1. monitoring Oct 20, 2025, 04:59 PM UTC

    Due to ongoing AWS outages, some users may experience errors when creating shipping labels. Our team is monitoring the situation and will post updates as they become available.

  2. monitoring Oct 20, 2025, 07:38 PM UTC

    Most carriers are back online. USPS via Pitney Bowes is still affected. See the Pitney Bowes status page for updates. https://status.pitneybowes.com/

  3. resolved Oct 20, 2025, 08:54 PM UTC

    Pitney Bowes has resolved the issues on their side. We’ve tested, and USPS shipping via Pitney Bowes is now working as expected. You may need to refresh the rates on your orders before shipping. If you have any questions, please contact our Support team.

Read the full incident report →