Ongoing since 04:43 PM UTC, affecting Services (Lone Worker Services).
Our teams and supplier continue to investigate and work to restore the telephony audio to our lone worker service. There is no material change to report at this time. We will provide the next update by 19:00
Affected components
Update timeline
- investigating Nov 02, 2026, 04:43 PM UTC
We are investigating an intermittent telephony issue affecting our lone worker service. Customers may experience audio failing to connect from devices and apps. Our telecom suppliers are working to restore normal service. We will provide the next update by 18:00, or sooner if there is a material change.
- investigating Nov 02, 2026, 06:03 PM UTC
Our teams and supplier continue to investigate and work to restore the telephony audio to our lone worker service. There is no material change to report at this time. We will provide the next update by 19:00
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