Orbis Protect Outage History

Orbis Protect is up right now

Orbis Protect had 1 outage in the last 2 years totaling 9h 26m of downtime, averaging 0 incidents per month.

There was 1 Orbis Protect outage since October 17, 2026 totaling 9h 26m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.orbisprotect.com

Major October 17, 2026

OOH Call Logging Systems Down

Detected by Pingoru
Oct 17, 2026, 10:09 PM UTC
Resolved
Oct 18, 2026, 07:35 AM UTC
Duration
9h 26m
Affected: Call Logging Systems (Contact Centre)
Timeline · 2 updates
  1. investigating Oct 17, 2026, 10:09 PM UTC

    We are aware of an issue affecting our case management system, Salesforce. The issue has been escalated to our supplier and development teams as a priority. Our teams are closely monitoring the situation and remain in regular contact with relevant support teams. We will provide further updates as more information becomes available. Our call handling capability remains active and is unaffected. We apologise for any inconvenience this may cause and appreciate your patience while the issue is being resolved.

  2. resolved Oct 18, 2026, 07:35 AM UTC

    The Saleforce case logging issue has been working as normal since approximately 04:00. We continued to monitor throughout the early morning, and now believe this incident to be resolved. We apologise for any inconveniemce caused and thank you for your patience.

Read the full incident report →