Orb incident

Elevated API timeouts on pending subscription changes endpoints

Minor Resolved View vendor source →

Orb experienced a minor incident on March 7, 2026 affecting Reads and Writes and 1 more component, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2026, 01:04 PM UTC
Resolved
Mar 07, 2026, 01:56 PM UTC
Duration
51m
Detected by Pingoru
Mar 07, 2026, 01:04 PM UTC

Affected components

ReadsWritesAnalytics

Update timeline

  1. monitoring Mar 07, 2026, 01:04 PM UTC

    Following a deployment at 5:40 UTC, the Orb API started experience elevated timeouts for applying and cancelling subscription pending changes. We have rolled back and errors have subsided fully as of 12:55 UTC, and we are continuing to monitor.

  2. resolved Mar 07, 2026, 01:56 PM UTC

    We identified the root cause to be a new query that was introduced. API traffic to the affected endpoints has been healthy since the rollback at 12:55 UTC.