Orb incident

Elevated API timeouts on pending subscription changes endpoints

Resolved after 51 minutes, affecting Reads and Writes and 1 more, on March 7, 2026.

resolved Mar 07, 2026, 01:56 PM UTC

We identified the root cause to be a new query that was introduced. API traffic to the affected endpoints has been healthy since the rollback at 12:55 UTC.

Started
Mar 07, 2026, 01:04 PM UTC
Resolved
Mar 07, 2026, 01:56 PM UTC
Duration
51m
Detected by Pingoru
Mar 07, 2026, 01:04 PM UTC

Affected components

ReadsWritesAnalytics

Update timeline

  1. monitoring Mar 07, 2026, 01:04 PM UTC

    Following a deployment at 5:40 UTC, the Orb API started experience elevated timeouts for applying and cancelling subscription pending changes. We have rolled back and errors have subsided fully as of 12:55 UTC, and we are continuing to monitor.

  2. resolved Mar 07, 2026, 01:56 PM UTC

    We identified the root cause to be a new query that was introduced. API traffic to the affected endpoints has been healthy since the rollback at 12:55 UTC.

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