Orb incident

Elevated latency

Minor Resolved View vendor source →

Orb experienced a minor incident on September 24, 2026 affecting Reads and Writes and 1 more component, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2026, 06:47 PM UTC
Resolved
Sep 24, 2026, 07:22 PM UTC
Duration
35m
Detected by Pingoru
Sep 24, 2026, 06:47 PM UTC

Affected components

ReadsWritesAnalytics

Update timeline

  1. monitoring Sep 24, 2026, 06:47 PM UTC

    We're looking into elevated latencies and partial errors on the API. Looking into root cause.

  2. monitoring Sep 24, 2026, 06:58 PM UTC

    We are continuing to investigate read API failures and latency; write APIs have recovered.

  3. monitoring Sep 24, 2026, 07:04 PM UTC

    API errors have recovered; we're still working on root causing increased queueing and query latency.

  4. monitoring Sep 24, 2026, 07:05 PM UTC

    We believe we've identified the configuration issue, and services are fully recovering.

  5. resolved Sep 24, 2026, 07:22 PM UTC

    This incident has been resolved.