Orb incident

Delays for usage-based invoices

Minor Resolved View vendor source →

Orb experienced a minor incident on September 1, 2026 affecting Invoicing, lasting 4h 7m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 08:48 PM UTC
Resolved
Sep 02, 2026, 12:56 AM UTC
Duration
4h 7m
Detected by Pingoru
Sep 01, 2026, 08:48 PM UTC

Affected components

Invoicing

Update timeline

  1. identified Sep 01, 2026, 08:48 PM UTC

    We've identified a delay affecting issuance of usage-based invoices. We're investigating. Data is not impacted, and fixed-fee invoices are not impacted - we expect all invoices to be issued once this incident is resolved.

  2. monitoring Sep 01, 2026, 11:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 02, 2026, 12:56 AM UTC

    Usage based invoicing is fully functioning and we are working through the full backlog as expected.