Orb incident

Elevated API error rates

Resolved on April 1, 2025.

resolved Apr 01, 2025, 08:26 PM UTC

From approximately 12:57pm PT to 13:06pm PT on 2025-04-01, customers may have seen an elevated rate of API response errors. The cause of this issue was due to an increase is connection timeouts to a system cache for usage data. This issue has since been resolved and all connections have been restored.

Started
Apr 01, 2025, 08:00 PM UTC
Resolved
Apr 01, 2025, 08:00 PM UTC
Duration
–
Detected by Pingoru
Apr 01, 2025, 08:00 PM UTC

Update timeline

  1. resolved Apr 01, 2025, 08:26 PM UTC

    From approximately 12:57pm PT to 13:06pm PT on 2025-04-01, customers may have seen an elevated rate of API response errors. The cause of this issue was due to an increase is connection timeouts to a system cache for usage data. This issue has since been resolved and all connections have been restored.

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