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Official status page: https://solution-status.optum.com · Polled every 5 minutes · 5 components tracked

Real-time Optum status, recent outages, and incident history — pulled directly from Optum's official status page at https://solution-status.optum.com every 5 minutes. Pingoru tracks 5 Optum services and has captured 35 incidents in the last 90 days (91.44% uptime). Get email, Slack, Discord, or webhook alerts the moment Optum reports a new incident — free for 5 monitors, no credit card.

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Optum uptime 91.44% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. Resolved Notice - RXSS RXN API - RECAST CLAIM FORMATTER - Users are experiencing latency
    Resolved 8h 57m
    Started Apr 22, 2026, 02:39 PM UTC · Resolved Apr 22, 2026, 11:36 PM UTC
    Pharmacy Network Solutions
    9 updates · show timeline
    • investigating · Apr 22, 2026, 02:39 PM UTC

      Dear Customers, We are aware of slow response times and rejections with Recast. We are actively investigating the slowness and will provide updates as more information becomes available. Services impacted: Recast Questions? For more information, please contact Central Services Support by emailing [email protected]. #INC49624728

    • investigating · Apr 22, 2026, 03:43 PM UTC

      Recast service is still unavailable. Restoration effort remains in progress. #INC49624728

    • investigating · Apr 22, 2026, 04:40 PM UTC

      Recast service remains down, and restoration activities are ongoing. INC#INC49624728

    • investigating · Apr 22, 2026, 05:45 PM UTC

      Recast service is still unavailable. Restoration effort remains in progress. INC# INC49624728

    • investigating · Apr 22, 2026, 06:53 PM UTC

      Recast service is still unavailable. Restoration effort remains in progress. INC# INC49624728

    • investigating · Apr 22, 2026, 07:59 PM UTC

      Recast service is still unavailable. Restoration effort remains in progress. INC# INC49624728

    • investigating · Apr 22, 2026, 09:07 PM UTC

      Recast service is still unavailable. Restoration effort remains in progress. INC# INC49624728

    • monitoring · Apr 22, 2026, 10:03 PM UTC

      Recast service is improving. Monitoring in progress INC# INC49624728

    • resolved · Apr 22, 2026, 11:36 PM UTC

      RXSS RXN API performance issue (Recast Claim Formatter – CHC) is resolved, with services fully restored. Monitoring continues, and RCA will follow. We appreciate your patience. INC# INC49624728

    Latest: RXSS RXN API performance issue (Recast Claim Formatter – CHC) is resolved, with services fully restored. Monitoring continues, and RCA will follow. We appreciate your patience. INC…

See the full Optum outage history

26 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 30 days · 6 incidents
  • Resolved Notice - RXSS RXN API - RECAST CLAIM FORMATTER - Users are experiencing latency Resolved
    Started Apr 22, 2026, 02:39 PM UTC · Resolved Apr 22, 2026, 11:36 PM UTC · 8h 57m
  • Resolved Notice - NM CONTRACT MANAGER - Service Disruption Resolved
    Started Apr 20, 2026, 02:27 PM UTC · Resolved Apr 20, 2026, 04:42 PM UTC · 2h 15m
  • Resolved Notice - MEDICAL NETWORK PAYER CONNECTIVITY SERVICES - Medical Network PCS real‑time processing is down. Resolved
    Started Apr 14, 2026, 08:47 AM UTC · Resolved Apr 14, 2026, 12:33 PM UTC · 3h 46m
  • Resolved Notice: TES and PI users are impacted by Zscaler access issue Resolved
    Started Apr 09, 2026, 03:37 PM UTC · Resolved Apr 09, 2026, 03:45 PM UTC · 8m
  • Resolved Notice: Central Services EPR is facing slow response time Resolved
    Started Apr 03, 2026, 03:47 PM UTC · Resolved Apr 03, 2026, 05:41 PM UTC · 1h 53m
  • Resolved Notice: Central Services EPR is facing slow response time Resolved
    Started Apr 03, 2026, 03:06 PM UTC · Resolved Apr 03, 2026, 03:46 PM UTC · 39m

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Track Optum uptime & incident history

See 90 days of Optum uptime at a glance, with every past incident linked to its component and update timeline. Export the history as CSV or JSON for SLA reports, postmortems, or vendor evaluations — data your team actually needs, not marketing numbers.

See Optum uptime history

Frequently asked questions

What is Optum's uptime?
Over the last 90 days, Optum reported 91.44% uptime on its official status page. That figure is calculated from the public incident timeline at https://solution-status.optum.com — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Optum's uptime history rolling forward in real time.
Has Optum had outages in 2026?
Yes — Optum has had 27 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last Optum outage?
The most recent Optum incident was "Resolved Notice - RXSS RXN API - RECAST CLAIM FORMATTER - Users are experiencing latency", which started on April 22, 2026 and was resolved on April 22, 2026. Pingoru captured this directly from https://solution-status.optum.com. See the full incident card above for affected components and the update timeline.
How often does Optum have outages?
Based on the last 90 days, Optum averages 9.0 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is Optum's status page?
Optum's official status page is https://solution-status.optum.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is Optum down right now?
Optum is up. Pingoru checks the official status page every 5 minutes and flips this headline the moment Optum reports a change. Current status is based on 5 tracked services.
How does Pingoru know if Optum is down?
We read https://solution-status.optum.com directly, using Optum's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when Optum has an outage?
Create a free Pingoru account and add Optum as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
Optum's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real Optum incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Optum issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official Optum status?
We use Optum's own status page at https://solution-status.optum.com. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Up" mean?
All tracked Optum components are reporting operational. No incidents are currently affecting service.

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