Optimizely incident

ODP EU Region - Impact due to Snowflake incident

Ongoing since 07:07 PM UTC, affecting ODP Application and Data Ingestion and Processing and 1 more.

monitoring Oct 21, 2026, 10:25 PM UTC

Snowflake services in the EU are returning to normal operation. The data processing lag in ODP has cleared. We are monitoring the situation.

Started
Oct 21, 2026, 07:07 PM UTC
Resolved
Ongoing
Duration
● 15h 52m
Detected by Pingoru
Oct 21, 2026, 07:07 PM UTC

Affected components

ODP ApplicationData Ingestion and ProcessingCore App Experiences

Update timeline

  1. identified Oct 21, 2026, 07:07 PM UTC

    ODP Reports, campaigns and exports are impacted due to a Snowflake EU incident. Real-time segments are unaffected.

  2. monitoring Oct 21, 2026, 10:25 PM UTC

    Snowflake services in the EU are returning to normal operation. The data processing lag in ODP has cleared. We are monitoring the situation.

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