Optimizely incident

Optimizely Graph - All region's production clusters experienced failed stored queries

Notice Resolved View vendor source →

Optimizely experienced a notice incident on September 30, 2026 affecting Optimizely Graph - APAC Region and Optimizely Graph - EMEA Region and 1 more component, lasting 4h 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2026, 01:57 PM UTC
Resolved
Sep 30, 2026, 06:07 PM UTC
Duration
4h 9m
Detected by Pingoru
Sep 30, 2026, 01:57 PM UTC

Affected components

Optimizely Graph - APAC RegionOptimizely Graph - EMEA RegionOptimizely Graph - NA RegionOptimizely Graph - UAEN Region

Update timeline

  1. monitoring Sep 30, 2026, 01:57 PM UTC

    We have identified the root cause and applied a mitigation. The service has returned to normal operation and we are actively monitoring to confirm stability.

  2. resolved Sep 30, 2026, 06:07 PM UTC

    This incident has been resolved as the service has remained healthy and stable since the mitigation was applied.