Resolved after 21 hours 37 minutes, affecting Analytics, on September 8, 2026.
Analytics data should be visible in the CMP Analytics module. We are in an active monitoring phase to confirm full data restoration across all affected AWS stack customers. A final resolution update will be posted once monitoring is complete. If you are still not seeing analytics data, please contact our support team.
Affected components
Update timeline
- identified Sep 08, 2026, 07:34 AM UTC
Customers using the CMP Analytics module may notice that analytics data for the past 4+ days is not visible in their dashboards. This is a display issue only — all data has been safely recorded and will be backfilled once the fix is deployed.
- monitoring Sep 08, 2026, 06:40 PM UTC
Analytics data should be visible in the CMP Analytics module. We are in an active monitoring phase to confirm full data restoration across all affected AWS stack customers. A final resolution update will be posted once monitoring is complete. If you are still not seeing analytics data, please contact our support team.
- resolved Sep 09, 2026, 05:12 AM UTC
The issue has been resolved.
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