Quo Outage History

Quo is up right now

Pingoru has recorded 61 incidents for Quo: 58 in the last 12 months and 10 in the last 90 days.

Source: status.openphone.co

61incidents recorded

58last 12 months

10last 90 days

29 hourstypical duration

Incidents per month

Share of hours with an open incident, any severity

Pingoru began tracking Quo in April 2026, so earlier months are not shown. Hover a bar for its value.

Show as a table

Month	Incidents	Hours with an open incident
April 2026	8	3 of 720 (0%)
May 2026	5	299 of 744 (40%)
June 2026	8	66 of 720 (9%)
July 2026	4	96 of 744 (13%)
August 2026	1	1 of 744 (0%)
September 2026	4	168 of 720 (23%)
October 2026	4	236 of 588 (40%)

Incidents, newest first

Minor April 20, 2026 Web and Desktop Login Issues 45m Web App, Mac App, Windows App

Started Apr 20, 2026, 02:46 PM UTC· resolved Apr 20, 2026, 03:31 PM UTC

investigating Apr 20, 2026, 02:46 PM UTC

We are investigating reports of sporadic issues logging in with the Web and Desktop clients.
identified Apr 20, 2026, 03:13 PM UTC

The engineering teem has identified the root cause of the issue. They are preparing a release to address the defect and will release it once it has been tested and validated.
resolved Apr 20, 2026, 03:31 PM UTC

Service has been updated successfully. We were able to confirm that only members of an Alpha feature cohort were impacted by this bug.

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Minor April 18, 2026 Emergency Maintenance 43m Calling, Voicemail, Text Messaging, Android App and 4 more

Started Apr 18, 2026, 12:37 AM UTC· resolved Apr 18, 2026, 01:21 AM UTC

investigating Apr 18, 2026, 12:37 AM UTC

We have experienced an urgent stability incident requiring an immediate deploy of system services. Unfortunately this deploy will cause a disruption of active calling sessions and interrupt inbound and outbound calling. Our engineering team are working to execute this deployment in the least disruptive way possible. We apologize for the impact.
resolved Apr 18, 2026, 01:21 AM UTC

Services have been successfully deployed. Call disruption was minimized. We again apologize for any adverse impact.

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Minor April 15, 2026 Services Outage 10m Android App, Web App, Mac App, Windows App and 2 more

Started Apr 15, 2026, 08:56 PM UTC· resolved Apr 15, 2026, 09:07 PM UTC

identified Apr 15, 2026, 08:56 PM UTC

We are experiencing a service degradation impacting core application features. The engineering team has identified the cause and is working to prepare a fix. Core calling features are operating normally. Features impacted include: Contacts Search Workflow AI Services
resolved Apr 15, 2026, 09:07 PM UTC

The issue has been resolved, all impacted service areas are back to fully operational.
resolved Apr 15, 2026, 09:07 PM UTC

The issue has been resolved, all impacted service areas are back to fully operational.

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Minor March 13, 2026 Search is experiencing slowdowns 53m Android App, Web App, Mac App, Windows App and 1 more

Started Mar 13, 2026, 09:43 PM UTC· resolved Mar 13, 2026, 10:36 PM UTC

investigating Mar 13, 2026, 09:43 PM UTC

We're currently experiencing a system-wide slowdown affecting search results. The team has started investigating the issue.
identified Mar 13, 2026, 09:53 PM UTC

Our team has identified the root cause and is working on deploying a solution. We sincerely apologize for the inconvenience and appreciate your continued patience.
resolved Mar 13, 2026, 10:36 PM UTC

We're pleased to inform you that the issue has been resolved and all services are now fully operational. We apologize for any inconvenience this may have caused and thank you for your patience.

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Minor March 11, 2026 Conversations issue causing client issues 1h 41m Web App, Mac App, Windows App

Started Mar 11, 2026, 09:35 PM UTC· resolved Mar 11, 2026, 11:16 PM UTC

investigating Mar 11, 2026, 09:35 PM UTC

An issue with the conversations function is causing crashed in the Web and Desktop clients. The engineering teem have confirmed the issue and are working to identify the cause.
identified Mar 11, 2026, 09:36 PM UTC

The engineering team has identified the cause of the issue and are staging a deployment to address the bug.
monitoring Mar 11, 2026, 09:59 PM UTC

Updated release has been deployed. Engineering team is monitoring performance.
resolved Mar 11, 2026, 11:16 PM UTC

All systems have been operating normally, we are resolving this incident.

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Minor March 6, 2026 Inbound Email Incident 29m Support

Started Mar 06, 2026, 06:59 PM UTC· resolved Mar 06, 2026, 07:28 PM UTC

identified Mar 06, 2026, 06:59 PM UTC

We are currently experiencing an outage caused by our email provider that may impact email communications with support. We are working with the vendor to address the issue as quickly as possible.
resolved Mar 06, 2026, 07:28 PM UTC

The incident with our mail service provider has been resolved. Service has been restored. We apologize for any inconvenience.

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Minor February 27, 2026 Calling Incident 49m Calling, Text Messaging, Android App, Web App and 3 more

Started Feb 27, 2026, 06:20 PM UTC· resolved Feb 27, 2026, 07:09 PM UTC

investigating Feb 27, 2026, 06:20 PM UTC

Monitoring has detected an abnormally high call failure rate. On-call engineers have acknowledged and are investigating the situation.
identified Feb 27, 2026, 06:32 PM UTC

The engineering team identified an issue with one of our service providers and are working to deploy a fix.
identified Feb 27, 2026, 06:37 PM UTC

Expanding scope to include impact on messaging
identified Feb 27, 2026, 06:40 PM UTC

Investigating reports of forced session logout as a result of the outage.
monitoring Feb 27, 2026, 06:41 PM UTC

Calling metrics have returned to normal. The engineering team is continuing to monitor the situation.
resolved Feb 27, 2026, 07:09 PM UTC

All systems are operating normally.

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Minor February 26, 2026 Contact Retrieval Issue 1h 32m Android App, Web App, Mac App, Windows App and 3 more

Started Feb 26, 2026, 03:28 PM UTC· resolved Feb 26, 2026, 05:00 PM UTC

identified Feb 26, 2026, 03:28 PM UTC

We are currently experiencing a database performance issue which is impacting the retrieval and updating of contacts. The engineering team has identified the issue and are working to resolve the problem.
monitoring Feb 26, 2026, 04:39 PM UTC

Systems are performing normally. We will continue to monitor and ensure that performance remains within acceptable levels.
resolved Feb 26, 2026, 05:00 PM UTC

The issue has now been monitored to be resolved.

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Minor February 20, 2026 Call transcriptions failing 9m Android App, Web App, Mac App, Windows App and 1 more

Started Feb 20, 2026, 09:59 PM UTC· resolved Feb 20, 2026, 10:09 PM UTC

investigating Feb 20, 2026, 09:59 PM UTC

We're currently investigating some reports of call transcriptions failing. Our team is on it, and we'll share more information as soon as possible.
resolved Feb 20, 2026, 10:09 PM UTC

Call transcripts should now be working as expected. Thank you for your patience while we worked on this.

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Minor February 19, 2026 Error when sending MMS 5m Text Messaging

Started Feb 19, 2026, 11:57 PM UTC· resolved Feb 20, 2026, 12:02 AM UTC

investigating Feb 19, 2026, 11:57 PM UTC

We are receiving reports from customers of issues with sending MMS messages. Our Engineering team is currently looking into this and we will update you as we know more.
resolved Feb 20, 2026, 12:02 AM UTC

MMS messages are now sending as expected. Thank you for your patience while we resolved this.

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Minor February 17, 2026 Intermittent Slowness on Web Application 1d Web App

Started Feb 17, 2026, 09:15 PM UTC· resolved Feb 18, 2026, 10:00 PM UTC

investigating Feb 17, 2026, 09:15 PM UTC

Users are reporting intermittent slowness and lockups of the web application. Engineers have responded and are investigating.
resolved Feb 18, 2026, 10:00 PM UTC

The issue has been resolved and all services are performing normally.

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Minor February 3, 2026 Web + Desktop Outage 1h 22m Web App, Mac App, Windows App

Started Feb 03, 2026, 08:02 PM UTC· resolved Feb 03, 2026, 09:25 PM UTC

identified Feb 03, 2026, 08:02 PM UTC

We are currently experiencing issues with our web applications, the engineering team is working with our infrastructure providers to address the issues. Customers can continue to use the mobile applications in the interim.
identified Feb 03, 2026, 08:09 PM UTC

We have identified the issue and are working with our infrastructure provider to work on a resolution.
identified Feb 03, 2026, 08:18 PM UTC

We are experiencing an outage for our web + desktop apps due to an outage from our infrastructure provider. We are working on a workaround while continuing to monitor the third party outage. Customers can continue to use mobile apps.
monitoring Feb 03, 2026, 08:34 PM UTC

Our web applications are functioning again. Our infrastructure provider has not yet declared their incident as resolved so we are continuing to monitor the situation.
resolved Feb 03, 2026, 09:25 PM UTC

Our infrastructure partner has resolved their incident. Our systems have been performing within normal expectations. We are resolving this issue.

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Minor January 27, 2026 Contacts Performance 7d 9h Android App, Web App, Mac App, Windows App and 1 more

Started Jan 27, 2026, 12:55 PM UTC· resolved Feb 03, 2026, 10:03 PM UTC

investigating Jan 27, 2026, 12:55 PM UTC

We are currently investigating a service issue causing a small subset of organizations to experience slower than normal performance loading and searching contacts.
identified Jan 27, 2026, 01:37 PM UTC

The issue has been identified and resolved.
resolved Feb 03, 2026, 10:03 PM UTC

this issue was previously resolved.