Quo experienced a minor incident on January 27, 2026 affecting Android App and Web App and 1 more component, lasting 7d 9h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 27, 2026, 12:55 PM UTC
Status: Investigating We are currently investigating a service issue causing a small subset of organizations to experience slower than normal performance loading and searching contacts. Affected components Mac App (Degraded performance) IOS App (Degraded performance) Windows App (Degraded performance) Web App (Degraded performance) Android App (Degraded performance)
- identified Jan 27, 2026, 01:37 PM UTC
Status: Identified The issue has been identified and resolved. Affected components Mac App (Operational) IOS App (Operational) Windows App (Operational) Web App (Operational) Android App (Operational)
- resolved Feb 03, 2026, 10:03 PM UTC
Status: Resolved this issue was previously resolved. Affected components Windows App (Operational) Web App (Operational) Android App (Operational) Mac App (Operational) IOS App (Operational)