Quo experienced a minor incident on April 20, 2026 affecting Web App and Mac App and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 20, 2026, 02:46 PM UTC
Status: Investigating We are investigating reports of sporadic issues logging in with the Web and Desktop clients. Affected components Mac App (Degraded performance) Windows App (Degraded performance) Web App (Degraded performance)
- identified Apr 20, 2026, 03:13 PM UTC
Status: Identified The engineering teem has identified the root cause of the issue. They are preparing a release to address the defect and will release it once it has been tested and validated. Affected components Web App (Degraded performance) Mac App (Degraded performance) Windows App (Degraded performance)
- resolved Apr 20, 2026, 03:31 PM UTC
Status: Resolved Service has been updated successfully. We were able to confirm that only members of an Alpha feature cohort were impacted by this bug. Affected components Mac App (Operational) Windows App (Operational) Web App (Operational)