Affected components
Update timeline
- identified Apr 15, 2026, 08:56 PM UTC
Status: Identified We are experiencing a service degradation impacting core application features. The engineering team has identified the cause and is working to prepare a fix. Core calling features are operating normally. Features impacted include: Contacts Search Workflow AI Services Affected components Mac App (Degraded performance) IOS App (Degraded performance) Windows App (Degraded performance) Web App (Degraded performance) OpenPhone API (Degraded performance) Android App (Degraded performance)
- resolved Apr 15, 2026, 09:07 PM UTC
Status: Resolved The issue has been resolved, all impacted service areas are back to fully operational. Affected components Android App (Operational) Mac App (Operational) IOS App (Operational) Windows App (Operational) Web App (Operational) OpenPhone API (Operational)
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