Opal Security Outage History

Opal Security is up right now

Pingoru has recorded 26 incidents for Opal Security: 11 in the last 12 months and 2 in the last 90 days.

Source: status.opal.dev

26incidents recorded
11last 12 months
2last 90 days
3 hourstypical duration
Incidents per month
024AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking Opal Security in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202623 of 720 (0%)
May 202634 of 744 (1%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202614 of 720 (1%)
October 202611 of 744 (0%)
November 202600 of 6 (0%)

Incidents, newest first

Major October 6, 2026 Opal web is experiencing an outage 48m Cloud (App), Cloud (API), Cloud (Slack Integration)

Started Oct 06, 2026, 08:20 PM UTC· resolved Oct 06, 2026, 09:08 PM UTC

  1. investigating Oct 06, 2026, 08:20 PM UTC

    We are currently investigating this incident.

  2. monitoring Oct 06, 2026, 08:45 PM UTC

    Cloud environments are back up. We are actively monitoring the situation.

  3. resolved Oct 06, 2026, 09:08 PM UTC

    This incident has been resolved. Thank you for your patience as we worked to resolve this!

  4. resolved Oct 08, 2026, 12:38 AM UTC

    You can find the public postmortem for this incident here: We apologize for the disruption and appreciate your patience while our team worked to resolve this incident.

Read the full incident report →

Minor September 22, 2026 Opal web is experiencing degraded performance 3h 50m Cloud (App), Cloud (API), Cloud (Slack Integration)

Started Sep 22, 2026, 06:52 PM UTC· resolved Sep 22, 2026, 10:43 PM UTC

  1. investigating Sep 22, 2026, 06:52 PM UTC

    We are currently investigating this incident.

  2. monitoring Sep 22, 2026, 08:39 PM UTC

    We have applied some remediations and are monitoring the status.

  3. resolved Sep 22, 2026, 10:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 27, 2026 On-prem Notification Service Degradation 3h 1m Self-Hosted (Slack Integration)

Started May 27, 2026, 11:40 PM UTC· resolved May 28, 2026, 02:41 AM UTC

  1. monitoring May 27, 2026, 11:40 PM UTC

    Third party service degradation is impacting Opal's on-prem Slack integration.

  2. resolved May 28, 2026, 02:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 8, 2026 Service Degradation 58m Cloud (App), Cloud (API), Cloud (Slack Integration)

Started May 08, 2026, 03:11 PM UTC· resolved May 08, 2026, 04:10 PM UTC

  1. investigating May 08, 2026, 03:11 PM UTC

    We are currently investigating this incident.

  2. monitoring May 08, 2026, 03:44 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved May 08, 2026, 04:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 8, 2026 Service Degradation 58m

Started May 08, 2026, 03:11 PM UTC· resolved May 08, 2026, 04:10 PM UTC

  1. investigating May 08, 2026, 03:11 PM UTC

    We are currently investigating this incident..

  2. monitoring May 08, 2026, 03:44 PM UTC

    We implemented a fix and are currently monitoring the result..

  3. resolved May 08, 2026, 04:10 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor April 8, 2026 Cloud Infrastructure Upgrade – Overall

Started Apr 08, 2026, 02:00 AM UTC· resolved Apr 08, 2026, 02:00 AM UTC

No vendor updates were posted for this incident.

Read the full incident report →

Minor April 7, 2026 Service Degradation 2h 40m

Started Apr 07, 2026, 05:58 PM UTC· resolved Apr 07, 2026, 08:38 PM UTC

  1. investigating Apr 07, 2026, 05:58 PM UTC

    All Opal services are currently degraded. We are actively investigating the issue and appreciate your patience..

  2. monitoring Apr 07, 2026, 06:47 PM UTC

    We have implemented a fix and are monitoring the situation..

  3. investigating Apr 07, 2026, 07:18 PM UTC

    We have now identified gateway timeouts affecting app.opal.dev. We are investigating. .

  4. monitoring Apr 07, 2026, 07:52 PM UTC

    We have implemented a fix and are closely monitoring for healthy network traffic. .

  5. resolved Apr 07, 2026, 08:38 PM UTC

    This incident has been resolved..

  6. monitoring Apr 13, 2026, 11:37 PM UTC

    Our team has met internally to review the incident on April 7th 2026, where Opal's cloud platform was unavailable. We've prepared a postmortem for this incident, including a detailed timeline, root cause analysis, and plan for preventing similar issues in the future. You can find the public postmortem for this incident here - [\[LINK\]](https://opal-security.notion.site/EXTERNAL-2026-04-07-Node-Exhaustion-Issues-340b8b94ee958029964bd98f3fd62c83). We apologize for the disruption this may have caused and appreciate your patience while our team worked to resolve this issue..

Read the full incident report →

Minor March 18, 2026 Service Degradation 5h 35m

Started Mar 18, 2026, 09:35 PM UTC· resolved Mar 19, 2026, 03:11 AM UTC

  1. investigating Mar 18, 2026, 09:35 PM UTC

    We are currently investigating this incident..

  2. identified Mar 18, 2026, 10:05 PM UTC

    Service degradation to notifications. We have identified the cause and are continuing to work on a fix for this incident..

  3. monitoring Mar 19, 2026, 12:07 AM UTC

    We implemented a fix and the queue has returned to a healthy state. We are continuing to monitor the results..

  4. resolved Mar 19, 2026, 03:11 AM UTC

    This incident has been resolved..

  5. monitoring Mar 25, 2026, 01:33 AM UTC

    Our team has published a report detailing the recent incident, including contributing factors, response efforts, and actions being taken to prevent similar issues in the future. We understand the disruption this may have caused and appreciate your ongoing support. You can find the full report here: [\[LINK\]](https://www.notion.so/opal-security/EXTERNAL-2025-03-18-Delays-in-Task-Queue-affecting-Notifications-32db8b94ee95807db04dc753b40a964b?source=copy%5Flink).

Read the full incident report →

Minor February 18, 2026 Service Degradation 1h 3m

Started Feb 18, 2026, 02:58 AM UTC· resolved Feb 18, 2026, 04:02 AM UTC

  1. investigating Feb 18, 2026, 02:58 AM UTC

    We are currently investigating this incident..

  2. monitoring Feb 18, 2026, 03:28 AM UTC

    We have mitigated the service degradation and are monitoring. Manually triggered syncs may take longer than usual to complete..

  3. resolved Feb 18, 2026, 04:02 AM UTC

    We have identified the root cause and confirmed that our mitigations are working. Manual sync tasks may have been interrupted and will have to be retried. .

Read the full incident report →

Minor February 3, 2026 Service Degradation 2h 40m

Started Feb 03, 2026, 10:30 PM UTC· resolved Feb 04, 2026, 01:10 AM UTC

  1. identified Feb 03, 2026, 10:30 PM UTC

    We are continuing to work on a fix for this incident..

  2. identified Feb 03, 2026, 11:46 PM UTC

    Performance is degraded across all surfaces for cloud customers. Opal is working on deploying a fix..

  3. monitoring Feb 04, 2026, 12:44 AM UTC

    We implemented a fix and are currently monitoring the result. Performance metrics have recovered..

  4. resolved Feb 04, 2026, 01:10 AM UTC

    This incident has been resolved..

  5. monitoring Feb 12, 2026, 02:11 AM UTC

    Our team has met internally to review the incident on February 3rd 2026, where the Opal cloud platform experienced increased latency and delays in delivering notifications. We've prepared a postmortem for this incident, including a detailed timeline, root cause analysis, and plan for preventing similar issues in the future. You can find the public postmortem for this incident here - [\[LINK\]](https://opal-security.notion.site/EXTERNAL-2026-02-03-Database-Locking-Issues-303b8b94ee958039bd65d28bab0b23e8). We apologize for the disruption this may have caused and appreciate your patience while our team worked to resolve this issue..

Read the full incident report →

Major November 18, 2025 Opal app down 6h 3m

Started Nov 18, 2025, 11:47 AM UTC· resolved Nov 18, 2025, 05:50 PM UTC

  1. identified Nov 18, 2025, 11:47 AM UTC

    The Opal UI is currently unavailable at [app.opal.dev](http://app.opal.dev) due to an outage at our DNS provider, Cloudflare: .

  2. monitoring Nov 18, 2025, 02:58 PM UTC

    Following Cloudflare's [latest update](https://www.cloudflarestatus.com/incidents/8gmgl950y3h7) indicating their issue may be resolved, we are seeing improved access to the Opal platform. Access to our webapp at [app.opal.dev](http://app.opal.dev) and request submissions via the UI and Slack are functioning more reliably. We will continue to monitor for full service restoration. Thank you for your patience.

  3. resolved Nov 18, 2025, 05:50 PM UTC

    After monitoring the implemented fix by Cloudflare, we have confirmed this issue has been successfully resolved. Thank you again for your patience as we worked to resolve this issue and we apologize for any inconvenience this issue may have caused..

Read the full incident report →

Minor October 27, 2025 Issues with Access Propagation 5h 54m

Started Oct 27, 2025, 08:00 AM UTC· resolved Oct 27, 2025, 01:54 PM UTC

  1. investigating Oct 27, 2025, 08:00 AM UTC

    We are currently investigating an incident where access is failing to propagate. Self-hosted customers should avoid upgrading at this time. Thank you for your patience and we apologize for any inconvenience..

  2. monitoring Oct 27, 2025, 11:31 AM UTC

    We implemented a fix and are currently monitoring the result..

  3. resolved Oct 27, 2025, 01:54 PM UTC

    Access changes are propagating as usual. Any access changes enqueued during the outage will propagate with some delay. We apologize for any disruption and thank you for your patience. .

Read the full incident report →

Major October 20, 2025 Ongoing AWS Outage 48m

Started Oct 20, 2025, 08:00 AM UTC· resolved Oct 20, 2025, 08:48 AM UTC

  1. monitoring Oct 20, 2025, 08:00 AM UTC

    Opal is aware of the ongoing AWS outage. We are monitoring for affects to the main app, which is currently still healthy. Our website is affected and is unavailable at the moment..

  2. resolved Oct 20, 2025, 08:48 AM UTC

    is back online!.

Read the full incident report →

Minor October 1, 2025 Performance issues with visibility limitations 1d 2h

Started Oct 01, 2025, 06:05 PM UTC· resolved Oct 02, 2025, 08:31 PM UTC

  1. investigating Oct 01, 2025, 06:05 PM UTC

    We are aware of long load times for some items with visibility restrictions. Some users are seeing timeout errors. Team is currently investigating..

  2. monitoring Oct 01, 2025, 08:05 PM UTC

    We rolled back a recent change to mitigate the issue causing long load times and timeout errors for items with visibility restrictions and are monitoring to confirm that the issue has been fully resolved. Thank you for your patience as we worked to resolve this issue!.

  3. resolved Oct 02, 2025, 01:51 AM UTC

    This incident has been resolved..

  4. identified Oct 02, 2025, 03:14 PM UTC

    We are aware of continued performance issues. We are working on identifying and rolling out a fix. .

  5. resolved Oct 02, 2025, 08:31 PM UTC

    We’ve deployed a fix and are seeing improved latency across the platform. We recognize this issue caused disruption and appreciate your patience while we addressed it. Systems are now stable, and we’ll continue to monitor performance..

  6. monitoring Oct 10, 2025, 08:37 PM UTC

    Following the recent incident on October 1st, 2025, where some users were experiencing issues due to increased latency, our team has published a report that includes contributing factors, response efforts, and actions being taken to prevent similar issues in the future. We apologize for the disruption this may have caused and appreciate your patience while our team worked to resolve this issue. You can find the full report here: [\[LINK\]](https://opal-security.notion.site/EXTERNAL-2025-10-1-Increased-latency-in-the-authorizer-288b8b94ee9580cdabcff5ceac16a3bc).

Read the full incident report →

Minor September 25, 2025 Delays in syncing access changes to Azure Enterprise Apps 21h 21m

Started Sep 25, 2025, 07:24 PM UTC· resolved Sep 26, 2025, 04:45 PM UTC

  1. identified Sep 25, 2025, 07:24 PM UTC

    We have identified an issue where access changes made directly in Entra (outside of Opal) to enterprise apps were not syncing as expected. Expirations and propagations within Opal remain unaffected..

  2. resolved Sep 26, 2025, 04:45 PM UTC

    This issue has been resolved. Access changes made directly in Entra (outside of Opal) are now syncing as expected. Thank you for your patience as we worked to resolve this issue..

Read the full incident report →

Minor September 9, 2025 GET /groups/{group_id}/users not returning a full list of users when pagination parameters are not set 10m

Started Sep 09, 2025, 05:50 PM UTC· resolved Sep 09, 2025, 06:00 PM UTC

  1. identified Sep 09, 2025, 05:50 PM UTC

    We are continuing to work on a fix for this incident..

  2. resolved Sep 09, 2025, 06:00 PM UTC

    This incident has been resolved..

  3. monitoring Sep 15, 2025, 10:30 PM UTC

    .

Read the full incident report →

Minor August 26, 2025 Degraded notifications and propagation changes performance 49m

Started Aug 26, 2025, 01:40 AM UTC· resolved Aug 26, 2025, 02:29 AM UTC

  1. investigating Aug 26, 2025, 01:40 AM UTC

    We are currently investigating this incident..

  2. identified Aug 26, 2025, 02:01 AM UTC

    We are continuing to work on a fix for this incident. We're scaling up our task workers to accommodate the higher volume of access changes..

  3. monitoring Aug 26, 2025, 02:25 AM UTC

    We implemented a fix and are currently monitoring the result..

  4. resolved Aug 26, 2025, 02:29 AM UTC

    This incident has been resolved..

Read the full incident report →

Minor August 5, 2025 Users receiving multiple access expiring notifications 25m

Started Aug 05, 2025, 04:56 PM UTC· resolved Aug 05, 2025, 05:22 PM UTC

  1. identified Aug 05, 2025, 04:56 PM UTC

    We have identified the root cause of this problem and have initiated a rollback to temporarily resolve the issue. The team is investigating a long-term fix and will implement this before the next release. Thank you for your patience and apologies for any inconvenience.

  2. resolved Aug 05, 2025, 05:22 PM UTC

    After monitoring the results of the rollback, we have confirmed this issue has been successfully resolved. Thank you again for your patience as we worked to resolve this issue and we apologize for any inconvenience this issue may have caused..

Read the full incident report →

Minor July 7, 2025 Delays in propagation and notifications. 1h 31m

Started Jul 07, 2025, 02:31 PM UTC· resolved Jul 07, 2025, 04:03 PM UTC

  1. investigating Jul 07, 2025, 02:31 PM UTC

    We are currently investigating this incident..

  2. identified Jul 07, 2025, 02:45 PM UTC

    We have identified the issue and our team is actively working on a mitigation. Thank you for your patience as we work to resolve this issue..

  3. monitoring Jul 07, 2025, 03:24 PM UTC

    We implemented a fix and are currently monitoring the result. We appreciate your continued patience while we work to resolve this issue..

  4. resolved Jul 07, 2025, 04:03 PM UTC

    After monitoring the implemented fix, we have confirmed this issue has been successfully resolved. Thank you again for your patience as we worked to resolve this issue and we apologize for any inconvenience this issue may have caused. .

  5. monitoring Jul 08, 2025, 08:43 PM UTC

    Following the recent incident on 7/7/25, where propagation and notification tasks were delayed, our team has published a report that includes contributing factors, response efforts, and actions being taken to prevent similar issues in the future. We apologize for the disruption this may have caused and appreciate your patience while our team worked to resolve this issue. You can find the full report here: [\[LINK\]](https://www.notion.so/opal-security/EXTERNAL-7-7-2025-Delays-In-Access-Propagation-and-Notifications-229b8b94ee9580d2b960c35d4693e772?source=copy%5Flink).

Read the full incident report →

Minor June 17, 2025 Investigating elevated slack request latency 2h 35m

Started Jun 17, 2025, 06:51 PM UTC· resolved Jun 17, 2025, 09:26 PM UTC

  1. investigating Jun 17, 2025, 06:51 PM UTC

    We are currently investigating an issue with slack modal where requests are failing sporadically. Thank you for your patience as we investigate this issue..

  2. resolved Jun 17, 2025, 09:26 PM UTC

    We have successfully implemented a fix for the elevated Slack request latency issue. After deploying the solution and conducting thorough validation, we can confirm that slack request latency has returned to normal levels and requests from slack are no longer failing sporadically.

Read the full incident report →

Minor June 16, 2025 Users incorrectly removed from groups via Okta sync 46m

Started Jun 16, 2025, 09:15 PM UTC· resolved Jun 16, 2025, 10:01 PM UTC

  1. investigating Jun 16, 2025, 09:15 PM UTC

    We are currently investigating a potential Okta sync issue where some users are being incorrectly removed from groups. Thank you for your patience as we investigate this issue..

  2. monitoring Jun 16, 2025, 09:38 PM UTC

    We believe this issue was isolated to a specific customer's setup but are still performing checks on our end to ensure this issue is not widespread..

  3. resolved Jun 16, 2025, 10:01 PM UTC

    After a thorough investigation, our engineering team can confirm that this incident was isolated to a single customer's environment and was due to a change made within their Okta instance. Other environments should be unaffected by this issue. We appreciate your patience while we investigated this issue. If you have any additional questions or concerns, please reach out to our support team..

Read the full incident report →

Minor June 9, 2025 Opal experiencing delays in processing asynchronous workloads 10m

Started Jun 09, 2025, 04:24 PM UTC· resolved Jun 09, 2025, 04:34 PM UTC

  1. investigating Jun 09, 2025, 04:24 PM UTC

    Impact includes access grants and revocations. We are currently investigating this incident..

  2. resolved Jun 09, 2025, 04:34 PM UTC

    This incident has been resolved..

  3. monitoring Jun 13, 2025, 08:02 PM UTC

    .

Read the full incident report →

Minor June 9, 2025 Opal experiencing delays when propagating changes to end systems 2h 11m

Started Jun 09, 2025, 07:37 AM UTC· resolved Jun 09, 2025, 09:48 AM UTC

  1. investigating Jun 09, 2025, 07:37 AM UTC

    We are currently investigating this incident..

  2. resolved Jun 09, 2025, 09:48 AM UTC

    This incident has been resolved..

  3. monitoring Jun 13, 2025, 08:51 PM UTC

    .

Read the full incident report →

Minor May 30, 2025 Access Rules not syncing 1h 31m

Started May 30, 2025, 12:17 AM UTC· resolved May 30, 2025, 01:48 AM UTC

  1. investigating May 30, 2025, 12:17 AM UTC

    We are currently investigating this incident..

  2. identified May 30, 2025, 12:30 AM UTC

    We are continuing to work on a fix for this incident..

  3. monitoring May 30, 2025, 01:35 AM UTC

    We implemented a fix and are currently monitoring the result..

  4. resolved May 30, 2025, 01:48 AM UTC

    This incident has been resolved..

  5. monitoring Jun 02, 2025, 10:36 PM UTC

    .

Read the full incident report →

Minor May 27, 2025 Some users are unable to log in 2h 48m

Started May 27, 2025, 01:56 PM UTC· resolved May 27, 2025, 04:45 PM UTC

  1. identified May 27, 2025, 01:56 PM UTC

    Some users are unable to log in due to a subprocessor outage. We are continuing to work on a fix for this incident. Thank you for your patience and we apologize for any inconvenience..

  2. monitoring May 27, 2025, 04:34 PM UTC

    There was a fix implemented by our subprocessor to resolve the issue and we are currently monitoring the result. Thank you again for your patience and apologize for any inconvenience this may have caused..

  3. resolved May 27, 2025, 04:45 PM UTC

    This incident has been resolved. Thank you for your patience and we apologize for any inconvenience this issue may have caused..

  4. monitoring May 29, 2025, 07:31 PM UTC

    Following the recent incident on 5/27/25, where Opal’s web platform experienced a partial outage between 6:45am PDT and 9:45am PDT that caused some users to be stuck in an indefinite loading state, our team has published a report that includes contributing factors, response efforts, and actions being taken to prevent similar issues in the future. We apologize for the disruption this may have caused and appreciate your patience while our team worked to resolve this issue. You can find the full report here: [\[LINK\]](https://www.notion.so/opal-security/External-2025-05-27-Some-users-unable-to-login-to-Opal-Web-200b8b94ee95803aa0a6da08879048b6).

Read the full incident report →