Opal Security experienced a minor incident on March 18, 2026, lasting 5h 35m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 18, 2026, 09:35 PM UTC
We are currently investigating this incident..
- identified Mar 18, 2026, 10:05 PM UTC
Service degradation to notifications. We have identified the cause and are continuing to work on a fix for this incident..
- monitoring Mar 19, 2026, 12:07 AM UTC
We implemented a fix and the queue has returned to a healthy state. We are continuing to monitor the results..
- resolved Mar 19, 2026, 03:11 AM UTC
This incident has been resolved..
- monitoring Mar 25, 2026, 01:33 AM UTC
Our team has published a report detailing the recent incident, including contributing factors, response efforts, and actions being taken to prevent similar issues in the future. We understand the disruption this may have caused and appreciate your ongoing support. You can find the full report here: [\[LINK\]](https://www.notion.so/opal-security/EXTERNAL-2025-03-18-Delays-in-Task-Queue-affecting-Notifications-32db8b94ee95807db04dc753b40a964b?source=copy%5Flink).