Opal Security incident

Investigating elevated slack request latency

Minor Resolved View vendor source →

Opal Security experienced a minor incident on June 17, 2025, lasting 2h 35m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2025, 06:51 PM UTC
Resolved
Jun 17, 2025, 09:26 PM UTC
Duration
2h 35m
Detected by Pingoru
Jun 17, 2025, 06:51 PM UTC

Update timeline

  1. investigating Jun 17, 2025, 06:51 PM UTC

    We are currently investigating an issue with slack modal where requests are failing sporadically. Thank you for your patience as we investigate this issue..

  2. resolved Jun 17, 2025, 09:26 PM UTC

    We have successfully implemented a fix for the elevated Slack request latency issue. After deploying the solution and conducting thorough validation, we can confirm that slack request latency has returned to normal levels and requests from slack are no longer failing sporadically.