Opal Security incident

Delays in propagation and notifications.

Minor Resolved View vendor source →

Opal Security experienced a minor incident on July 7, 2025, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2025, 02:31 PM UTC
Resolved
Jul 07, 2025, 04:03 PM UTC
Duration
1h 31m
Detected by Pingoru
Jul 07, 2025, 02:31 PM UTC

Update timeline

  1. investigating Jul 07, 2025, 02:31 PM UTC

    We are currently investigating this incident..

  2. identified Jul 07, 2025, 02:45 PM UTC

    We have identified the issue and our team is actively working on a mitigation. Thank you for your patience as we work to resolve this issue..

  3. monitoring Jul 07, 2025, 03:24 PM UTC

    We implemented a fix and are currently monitoring the result. We appreciate your continued patience while we work to resolve this issue..

  4. resolved Jul 07, 2025, 04:03 PM UTC

    After monitoring the implemented fix, we have confirmed this issue has been successfully resolved. Thank you again for your patience as we worked to resolve this issue and we apologize for any inconvenience this issue may have caused. .

  5. monitoring Jul 08, 2025, 08:43 PM UTC

    Following the recent incident on 7/7/25, where propagation and notification tasks were delayed, our team has published a report that includes contributing factors, response efforts, and actions being taken to prevent similar issues in the future. We apologize for the disruption this may have caused and appreciate your patience while our team worked to resolve this issue. You can find the full report here: [\[LINK\]](https://www.notion.so/opal-security/EXTERNAL-7-7-2025-Delays-In-Access-Propagation-and-Notifications-229b8b94ee9580d2b960c35d4693e772?source=copy%5Flink).