OneSignal incident
Journey / Event Streams/Outbound Data Integrations - delayed processing
Resolved after 3 hours 8 minutes, affecting Journeys and Integrations, on July 20, 2026.
The issue has been resolved. All impacted systems are operating normally since 11:00 AM PT Monday.
Affected components
Update timeline
- investigating Jul 20, 2026, 02:51 PM UTC
What’s happening: Journeys and webhook integrations are experiencing delayed processing. Who’s affected: All customers using Journeys or Webhook integrations are impacted. Current Status: We are investigating the issue and will provide an update in 20 minutes.
- investigating Jul 20, 2026, 03:16 PM UTC
We are still investigating the issue. We will provide another update in 20 minutes
- investigating Jul 20, 2026, 03:27 PM UTC
We are still investigating the issue. Journeys and Event Streams/ Outbound Data Integrations are delayed. We will provide another update in 20 minutes.
- resolved Jul 21, 2026, 03:39 PM UTC
The issue has been resolved. All impacted systems are operating normally since 11:00 AM PT Monday.
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