OneSignal incident

Subscription API - Creation Failures

Minor Resolved View vendor source →

OneSignal experienced a minor incident on September 22, 2026 affecting APIs & SDK Endpoints, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2026, 09:05 PM UTC
Resolved
Sep 22, 2026, 09:30 PM UTC
Duration
25m
Detected by Pingoru
Sep 22, 2026, 09:05 PM UTC

Affected components

APIs & SDK Endpoints

Update timeline

  1. investigating Sep 22, 2026, 09:05 PM UTC

    Status: Investigating What’s happening: Customers are unable to create new subscriptions Who’s affected: All customers trying to create new subscriptions Current Status: We are investigating the issue Affected components APIs & SDK Endpoints (Partial outage)

  2. monitoring Sep 22, 2026, 09:19 PM UTC

    Status: Monitoring We have applied a mitigation that should resolve the impact. We are monitoring to confirm effectiveness. Affected components APIs & SDK Endpoints (Partial outage)

  3. resolved Sep 22, 2026, 09:30 PM UTC

    Status: Resolved The issue has been resolved. All impacted systems are now operating normally. Affected components APIs & SDK Endpoints (Operational)